I do not have a history of being late and this time I was 15 minutes late to my appointment due to work so that was my fault but the front desk woman was very condescending and rude. I was unable to get my ultrasound and then waited over an hour for my normal dr. visit. It was such a double standard that I was treated so rude and there was no flexibility when I was running late but then when the office was running behind my time was viewed as expendable.
Verified User
•
Jul 2, 2026
5.0/5
5.0/5
NA
Verified User
•
Jun 30, 2026
1.0/5
1.0/5
I was never helped by a person on a question about filling out my paperwork so it’s gonna stay not done. It’s aggravating
Verified User
•
Jun 30, 2026
1.0/5
1.0/5
I have called twice to reschedule my appt of July 6 to a later date. I called on June 26 and yesterday, June 26. I have not heard from you folks.
Verified User
•
Jun 26, 2026
1.0/5
1.0/5
Unable to schedule a visit or an in person visit. Considering moving to another practice.
Verified User
•
Jun 26, 2026
1.0/5
1.0/5
I have a hormonal issue I would like to discuss with my doctor.
Verified User
•
Jun 26, 2026
3.0/5
3.0/5
By this not being an actual person I had to repeat myself several times. Questions were also asked that a human being would simply understand and not need to be prompted with additional clarification. Also the machine contradicted itself and I had to remind it of the available time slots it had given me to schedule the appointment.
Verified User
•
Jun 26, 2026
5.0/5
5.0/5
It was great!
Verified User
•
Jun 24, 2026
5.0/5
5.0/5
Dr.Gernt always goes above and beyond to ease any worry and address
I do not have a history of being late and this time I was 15 minutes late to my appointment due to work so that was my fault but the front desk woman was very condescending and rude. I was unable to get my ultrasound and then waited over an hour for my normal dr. visit. It was such a double standard that I was treated so rude and there was no flexibility when I was running late but then when the office was running behind my time was viewed as expendable.
Verified User
•
Jul 2, 2026
5.0/5
5.0/5
NA
Verified User
•
Jun 30, 2026
1.0/5
1.0/5
I was never helped by a person on a question about filling out my paperwork so it’s gonna stay not done. It’s aggravating
Verified User
•
Jun 30, 2026
1.0/5
1.0/5
I have called twice to reschedule my appt of July 6 to a later date. I called on June 26 and yesterday, June 26. I have not heard from you folks.
Verified User
•
Jun 26, 2026
1.0/5
1.0/5
Unable to schedule a visit or an in person visit. Considering moving to another practice.
Verified User
•
Jun 26, 2026
1.0/5
1.0/5
I have a hormonal issue I would like to discuss with my doctor.
Verified User
•
Jun 26, 2026
3.0/5
3.0/5
By this not being an actual person I had to repeat myself several times. Questions were also asked that a human being would simply understand and not need to be prompted with additional clarification. Also the machine contradicted itself and I had to remind it of the available time slots it had given me to schedule the appointment.
Verified User
•
Jun 26, 2026
5.0/5
5.0/5
It was great!
Verified User
•
Jun 24, 2026
5.0/5
5.0/5
Dr.Gernt always goes above and beyond to ease any worry and address