I felt like she really cared what was going on with me and she was very professional and very caring. You don't see that much anymore. I really appreciate that.
Verified User
•
Sep 30, 2025
2.0/5
2.0/5
I have three main complaints about my visit: The receptionist up front we're so overloaded with patients that it took a long time to check it. Way too busy for the space! I was kept waiting naked in a freezing cold room for 45 minutes before the provider came in. If they're going to run behind schedule, they shouldn't make you get undressed so quickly or should provide blankets and pillows for comfort. 45 minutes is a long time to be sitting there naked on an uncomfortable table! My mammogram order did not get called in. So the day I went for my mammogram, I needed to call the office. It was very difficult to get to a human being. I actually had to call three different times before I was put through to somebody who would answer and could actually help. Tthe first time I was directed to an answering machine which doesn't do any good when you're standing there waiting to talk to a human. Then I was transferred from a woman working from home and got cut off. When I called back a third time, I was passed from person to person to person and it really should not take 30 minutes to get a mammogram order that was supposed to be called in last week. This was a rough experience with your office this year!
Verified User
•
Sep 11, 2025
4.0/5
4.0/5
Please make the link accessible after a cut off.
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
Mitna was very helpful and I appreciated her patience and listening to my concerns.
Verified User
•
Sep 3, 2025
4.0/5
4.0/5
She was extremely thorough and involved! She was present and very educational on the subject of concern which made it more comfortable considering the embarrassment of the concern
Verified User
•
Aug 8, 2025
5.0/5
5.0/5
It’s wonderful. I hope to do this again when possible.
Verified User
•
Jul 23, 2025
5.0/5
5.0/5
Very proactive visit
Verified User
•
Jul 10, 2025
5.0/5
5.0/5
Katie was kind and informative.
Verified User
•
Jul 2, 2025
5.0/5
5.0/5
This visit was primarily working out the bugs on my computer so I could hear my counselor, and answering questions. However, I am looking forward to the next visit.
Verified User
•
Jun 18, 2025
5.0/5
5.0/5
Although I had some difficulty booking the appointment online for reasons I’m not quite sure, the actual virtual visit connected well and went very smoothly. Erin was kind, courteous, listened well and thoughtfully answered each of my questions and or concerns.
I felt like she really cared what was going on with me and she was very professional and very caring. You don't see that much anymore. I really appreciate that.
Verified User
•
Sep 30, 2025
2.0/5
2.0/5
I have three main complaints about my visit: The receptionist up front we're so overloaded with patients that it took a long time to check it. Way too busy for the space! I was kept waiting naked in a freezing cold room for 45 minutes before the provider came in. If they're going to run behind schedule, they shouldn't make you get undressed so quickly or should provide blankets and pillows for comfort. 45 minutes is a long time to be sitting there naked on an uncomfortable table! My mammogram order did not get called in. So the day I went for my mammogram, I needed to call the office. It was very difficult to get to a human being. I actually had to call three different times before I was put through to somebody who would answer and could actually help. Tthe first time I was directed to an answering machine which doesn't do any good when you're standing there waiting to talk to a human. Then I was transferred from a woman working from home and got cut off. When I called back a third time, I was passed from person to person to person and it really should not take 30 minutes to get a mammogram order that was supposed to be called in last week. This was a rough experience with your office this year!
Verified User
•
Sep 11, 2025
4.0/5
4.0/5
Please make the link accessible after a cut off.
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
Mitna was very helpful and I appreciated her patience and listening to my concerns.
Verified User
•
Sep 3, 2025
4.0/5
4.0/5
She was extremely thorough and involved! She was present and very educational on the subject of concern which made it more comfortable considering the embarrassment of the concern
Verified User
•
Aug 8, 2025
5.0/5
5.0/5
It’s wonderful. I hope to do this again when possible.
Verified User
•
Jul 23, 2025
5.0/5
5.0/5
Very proactive visit
Verified User
•
Jul 10, 2025
5.0/5
5.0/5
Katie was kind and informative.
Verified User
•
Jul 2, 2025
5.0/5
5.0/5
This visit was primarily working out the bugs on my computer so I could hear my counselor, and answering questions. However, I am looking forward to the next visit.
Verified User
•
Jun 18, 2025
5.0/5
5.0/5
Although I had some difficulty booking the appointment online for reasons I’m not quite sure, the actual virtual visit connected well and went very smoothly. Erin was kind, courteous, listened well and thoughtfully answered each of my questions and or concerns.