Diana Health Cookeville
3.7/5
3.7 /5
327 Verified Reviews
317 North Hickory Ave, Cookeville, TN 38501, US
(931) 528-7527
327 Verified Reviews
•
1.0/5
1.0 /5
Recommend getting rid of computerized appointment making. Let us talk to an actual person. I ended up just going to the office and making the appointment in person.

•
5.0/5
5.0 /5
Tabitha a great provider. I will happily see her again in the future. She made me feel very comfortable, heard, and seen as a person.

•
5.0/5
5.0 /5
I felt better after the call.

•
3.0/5
3.0 /5
Do not like talking to a robot am very disappointed you've taken the AI impersonal route

•
2.0/5
2.0 /5
The fake ringing phones in the background and fake office chatter was distracting. I was only given 2 dates for appointments and nothing in a month or so that could’ve been with the provider I was interested in. Dates were repeated, but no option was given for different dates.

•
2.0/5
2.0 /5
I was trying to cancel an appointment and was not told that it was canceled until I had to call back another time. The first time I was on hold for too long. It’s ridiculous.

•
5.0/5
5.0 /5
It went great and the lady was really nice and answered any questions I had

•
2.0/5
2.0 /5
I was told I would receive a call back and I am still waiting.

•
3.0/5
3.0 /5
N/A

•
3.0/5
3.0 /5
When I was called back to see the NP, the person called my name and never greeted me or said a word. Told me to step on the scale and then pointed me to the examining room and slammed the door after I walked into the room. She was so cold and rude. I have never been treated like that before and if it ever happens again I will never set foot in that place again