Video Call was not completed and too much time went by not knowing there were issues on office end. Unsure why it had to be a video call and not a regular phone call. Wont be scheduling another one as my daughter is disabled.
Verified User
•
Apr 21, 2026
5.0/5
5.0/5
Always quick and very friendly staff! We have loved everyone we’ve seen at the Cookeville office!
Verified User
•
Apr 18, 2026
4.0/5
4.0/5
Ashley at reception is the best ❤️
Verified User
•
Apr 17, 2026
1.0/5
1.0/5
I can not talk to a real person to get a real appointment
Verified User
•
Apr 16, 2026
3.0/5
3.0/5
Saw Dr. Cole for the first time yesterday and loved him. Very knowledgeable and professional.
Verified User
•
Apr 15, 2026
5.0/5
5.0/5
I loved the format for the visit and felt that I had plenty of time to ask questions. Was convenient to not have to drive to town for a consultation.
Verified User
•
Apr 10, 2026
1.0/5
1.0/5
Only having the option to talk to an AI representative is not helpful. I never even received a call back.
Verified User
•
Apr 10, 2026
4.0/5
4.0/5
Not a fan of not being able to talk to a live person to schedule my appointment. It’s so impersonal and I had to repeat myself several times.
Video Call was not completed and too much time went by not knowing there were issues on office end. Unsure why it had to be a video call and not a regular phone call. Wont be scheduling another one as my daughter is disabled.
Verified User
•
Apr 21, 2026
5.0/5
5.0/5
Always quick and very friendly staff! We have loved everyone we’ve seen at the Cookeville office!
Verified User
•
Apr 18, 2026
4.0/5
4.0/5
Ashley at reception is the best ❤️
Verified User
•
Apr 17, 2026
1.0/5
1.0/5
I can not talk to a real person to get a real appointment
Verified User
•
Apr 16, 2026
3.0/5
3.0/5
Saw Dr. Cole for the first time yesterday and loved him. Very knowledgeable and professional.
Verified User
•
Apr 15, 2026
5.0/5
5.0/5
I loved the format for the visit and felt that I had plenty of time to ask questions. Was convenient to not have to drive to town for a consultation.
Verified User
•
Apr 10, 2026
1.0/5
1.0/5
Only having the option to talk to an AI representative is not helpful. I never even received a call back.
Verified User
•
Apr 10, 2026
4.0/5
4.0/5
Not a fan of not being able to talk to a live person to schedule my appointment. It’s so impersonal and I had to repeat myself several times.