Diana Health Cookeville
3.6/5
3.6 /5
282 Verified Reviews
317 North Hickory Ave, Cookeville, TN 38501, US
(931) 528-7527
282 Verified Reviews
3.0/5
3.0 /5
I signed in 15 minutes prior to my appointment and waited for 45 minutes and decided to go back to check at the desk. I was told in a hateful manner to sign in. Ii told them I was early and had been waiting. They forgot to put my in the system.

5.0/5
5.0 /5
Ashli Randolph is the best!

1.0/5
1.0 /5
Connect me with my care team instead of AI

5.0/5
5.0 /5
Y'all are great!

1.0/5
1.0 /5
I do not have a history of being late and this time I was 15 minutes late to my appointment due to work so that was my fault but the front desk woman was very condescending and rude. I was unable to get my ultrasound and then waited over an hour for my normal dr. visit. It was such a double standard that I was treated so rude and there was no flexibility when I was running late but then when the office was running behind my time was viewed as expendable.

5.0/5
5.0 /5
NA

1.0/5
1.0 /5
I was never helped by a person on a question about filling out my paperwork so it’s gonna stay not done. It’s aggravating

1.0/5
1.0 /5
Unable to schedule a visit or an in person visit. Considering moving to another practice.

1.0/5
1.0 /5
I have a hormonal issue I would like to discuss with my doctor.

3.0/5
3.0 /5
By this not being an actual person I had to repeat myself several times. Questions were also asked that a human being would simply understand and not need to be prompted with additional clarification. Also the machine contradicted itself and I had to remind it of the available time slots it had given me to schedule the appointment.