Get rid of the AI and have an actual person. I've had multiple errors from the computer side to wrongly schedule appointments and not getting orders when I need them. I've had to physically go into the office multiple times to get things accomplished. Honestly because of all of the hassle and mishaps I've thought about changing doctors.

Event though the call/appointment set up was efficient and I was able to make an appointment, I did not like that the call was not an actual person. I would much rather speak to a real person. There was questions I needed and wanted to ask but I felt like I couldn't ask due to it not being a real person.

I am so excited about having found Diana Health. It has been AMAZING! I was seen virtually so quickly and then in office twice including once for labs. I couldn’t believe how quickly I was brought in and then the care team including the wonderful ladies at the front desk and in the lab were so wonderful to me! I am finally being listened to!! I’ve been through so much & lost the ability to have children causing early surgical menopause which turned my life upside down. But now.. I can send a quick message to my provider and she responds so quickly! If my provider is not available then another care team member messages me back and I know that if I have any concerns, they are just a call away! It has been AMAZING!!! I have recommended Diana Health to every woman that I know! As a nurse myself, these ladies make me feel so proud of the profession I have chosen and they make me feel like I am not invisible anymore and I won’t suffer alone and silently. I am so very thankful for this service!!! ❤️❤️❤️

Would have liked to talk with a real person to work out my appt date and time. The automated person kept cutting me off or kept asking questions over and over.

Everyone is very nice!

Diana Health is a great place keep up the good work.

So thankful I transferred to Dr Smith! He, Jenny, and all of the other staff have been absolutely incredible!!!

Telephone system is very redundant. When I finally reached a live person they transferred me back to where I started. Still waiting for a response from my 3/27 note to team.

I didn't get any answers because I couldn't talk to anyone

Nothing . Alll the Doctors and nurses midwife’s are amazing