I was transferred to three different people. The last person was super sweet and said she would get a message to my provider, but I still don’t know anything more about my next procedure than I did before calling.

I rather speak to the office directly.

I cannot emphasize how high the quality of care I received at Diana Health was. I was listened to fully and was given plenty of time and opportunity to discuss my questions and concerns. Every part of the process was explained to me so I felt comfortable. The bedside manner was absolutely perfect and put me at ease. I've never been to a place that felt so focused on helping clients feel comfortable, supported, and cared for, and I won't be going anywhere else for the services provided here if I don't have to.

We had a different ultrasound tech at this appointment and did not have the best experience. She was very rough and seemed to get frustrated when the baby kept moving.

Everything was fine except doc forgot to call in my prescription

I prefer to talk to a person from the start

Unfortunately, it seems like the office is just a place to go if you need to be seen IN Crossville. But it no longer has that personal feel to it anymore. As a pregnant mom all you want is to make sure that they aren’t looking over your concerns. I can tell you there’s not a nurse or Dr there that can actually tell you who I am when I walk in the door. Or even tell me what we talked about last time and WHY we are back with questions. Left feeling more confused and unsure than when I walked in. Most people are nice except the front desk. It just seems like they can’t keep up with the patients.

Idk like to be able to call the actual office instead of automated systems

We had an ultrasound, and the tech/nurse was so nice and really went out of her way to give us a great experience. I also got to see Jenny at this visit and she is always so kind and answered all our questions!

Place was nice and all, but my concerns weren’t addressed at all. Had concern about having std, and they didn’t think I needed a Pap smear, or any testing. Mentioned my hormonal imbalance and having hair on my face as a woman, and didn’t address it or suggest anything. Why ask what’s going on if you don’t do anything about it? Waste of time, I’ve had much better care in the past. We go to the doctor to find out what we need to do.. but these days y’all want us to tell you what procedures we need? I’m not a doctor, that’s not my job. Y’all are supposed to go above and beyond. But you just want a paycheck and people to fill the time slots. Won’t be back :)