I went in to get help with hormones because I’m in menopause. The person I saw said I had to have all these blood tests done before being perceived anything. I was so desperate because of symptoms I agreed. Turns out I didn’t need to have the $900 worth of blood tests done before done to get what I need. AWFUL.
Verified User
•
Sep 23, 2026
5.0/5
5.0/5
My Np was very helpful and understanding. She took the time to explain in detail everything to me and was extremely helpful.
Verified User
•
Sep 22, 2026
1.0/5
1.0/5
Total ripoff. Insurance doesn’t cover any portion of fees charged. The virtual visit was discontinued as soon as I realized every bit was cash out of pocket. Should have realized when complex and time consuming intake forms included my providing a CC. Horrible experience and feel $ robbed. I got NOTHING but wasted time. Ridiculous!
Verified User
•
Sep 11, 2026
5.0/5
5.0/5
Virtual visit was excellent and very informative.However, I received a message in the app saying they would help to make an appointment if I responded. That was at 10:13 am. I responded at 10:25 am. As of this moment, I have not received a response.
Verified User
•
Sep 4, 2026
5.0/5
5.0/5
I love the convenience as I'm very busy at work lately.
Verified User
•
Aug 28, 2026
5.0/5
5.0/5
Still waiting for a call to schedule a recommended procedure.
Verified User
•
Aug 26, 2026
5.0/5
5.0/5
I met Char and she was wonderful! We talked about issues I was having and what steps I should take next. I was given time to express concerns and ask questions and didn’t feel rushed at all.
Verified User
•
Aug 21, 2026
5.0/5
5.0/5
My provider was great, she listened to my concern, clearly stated the plan of care and explained next steps.
Verified User
•
Aug 6, 2026
5.0/5
5.0/5
It was so easy. Charlene took the time to listen, addressed everything. She made me feel at ease and as if I had always known her. She was professional, yet down to earth and made tele-health feel easy-breezy!
Verified User
•
Aug 5, 2026
3.0/5
3.0/5
There were multiple times I tried calling the office throughout my pregnancy and sat on hold for way too long, kept getting transferred one time and nobody would actually assist with what I needed. Had an issue with my Tricare referral at one point and the lady who handles the referrals wouldn’t listen to me and just try doing what Tricare was telling me needed to be done simply because “that’s not how she usually does it”. Towards the end of my pregnancy I saw Christine Johnson nurse practitioner and thought I was having hemorrhoids she took a look then told me it looked like I had an std prescribed some medicine and had me do some bloodwork to test for it and told me to go ahead and start the medicine before the results even came back saying I had anything or not. I DID NOT do that and didn’t end up having an std thankfully. Zero bedside manner from her and the way she went about telling me she thought I had an std was absolutely awful. Dr. Graham was absolutely amazing….cant say enough good things about her she was the one who did my c section she was great. every appointment with her made me feel better about delivering soon. Katy Nolan was absolutely amazing as well. Every ultrasound tech I met was also amazing just can’t remember their names. I had my six week appointment recently and one thing that would have been nice would have been if either of the people I had talked to the day prior could have told me the elevator to the office was broken or if a message would have been sent out to the patients on the schedule. I have a 20 month old and a newborn having to climb two flights of stairs with. Had I known I could have planned better.
I went in to get help with hormones because I’m in menopause. The person I saw said I had to have all these blood tests done before being perceived anything. I was so desperate because of symptoms I agreed. Turns out I didn’t need to have the $900 worth of blood tests done before done to get what I need. AWFUL.
Verified User
•
Sep 23, 2026
5.0/5
5.0/5
My Np was very helpful and understanding. She took the time to explain in detail everything to me and was extremely helpful.
Verified User
•
Sep 22, 2026
1.0/5
1.0/5
Total ripoff. Insurance doesn’t cover any portion of fees charged. The virtual visit was discontinued as soon as I realized every bit was cash out of pocket. Should have realized when complex and time consuming intake forms included my providing a CC. Horrible experience and feel $ robbed. I got NOTHING but wasted time. Ridiculous!
Verified User
•
Sep 11, 2026
5.0/5
5.0/5
Virtual visit was excellent and very informative.However, I received a message in the app saying they would help to make an appointment if I responded. That was at 10:13 am. I responded at 10:25 am. As of this moment, I have not received a response.
Verified User
•
Sep 4, 2026
5.0/5
5.0/5
I love the convenience as I'm very busy at work lately.
Verified User
•
Aug 28, 2026
5.0/5
5.0/5
Still waiting for a call to schedule a recommended procedure.
Verified User
•
Aug 26, 2026
5.0/5
5.0/5
I met Char and she was wonderful! We talked about issues I was having and what steps I should take next. I was given time to express concerns and ask questions and didn’t feel rushed at all.
Verified User
•
Aug 21, 2026
5.0/5
5.0/5
My provider was great, she listened to my concern, clearly stated the plan of care and explained next steps.
Verified User
•
Aug 6, 2026
5.0/5
5.0/5
It was so easy. Charlene took the time to listen, addressed everything. She made me feel at ease and as if I had always known her. She was professional, yet down to earth and made tele-health feel easy-breezy!
Verified User
•
Aug 5, 2026
3.0/5
3.0/5
There were multiple times I tried calling the office throughout my pregnancy and sat on hold for way too long, kept getting transferred one time and nobody would actually assist with what I needed. Had an issue with my Tricare referral at one point and the lady who handles the referrals wouldn’t listen to me and just try doing what Tricare was telling me needed to be done simply because “that’s not how she usually does it”. Towards the end of my pregnancy I saw Christine Johnson nurse practitioner and thought I was having hemorrhoids she took a look then told me it looked like I had an std prescribed some medicine and had me do some bloodwork to test for it and told me to go ahead and start the medicine before the results even came back saying I had anything or not. I DID NOT do that and didn’t end up having an std thankfully. Zero bedside manner from her and the way she went about telling me she thought I had an std was absolutely awful. Dr. Graham was absolutely amazing….cant say enough good things about her she was the one who did my c section she was great. every appointment with her made me feel better about delivering soon. Katy Nolan was absolutely amazing as well. Every ultrasound tech I met was also amazing just can’t remember their names. I had my six week appointment recently and one thing that would have been nice would have been if either of the people I had talked to the day prior could have told me the elevator to the office was broken or if a message would have been sent out to the patients on the schedule. I have a 20 month old and a newborn having to climb two flights of stairs with. Had I known I could have planned better.