Frustrated I had to come in for less than 5 mins to answer a few questions then set up an appt. Maybe that’s just the way healthcare is and no control over that but seemed like that could have been done in paperwork. Waste of $25 to ask the same questions again.

I am incredibly unhappy with my experience at Diana Health and under no circumstances will I be returning or filling my prescription. I felt as though the individuals treating me were rushing because there were so many other patients scheduled to come in, they did not listen to anything I said and prescribed me a medication without ensuring I even knew the name of it. They did not ask if I had any questions and when I began to ask them, they seems exasperated that I was taking more of their time. Additionally when asking about the medication they had just prescribed me, I was told to read the information pamphlet AFTER filling it to answer any of my questions about the medication. They did not listen fully to my background and history and prescribed me a drug that is not going to treat what I want it to be treating and decided to give me this medication within about 30 seconds of speaking to me and without listening to my concerns or why I wanted to change medications. Additionally, I had told them I wanted to talk about other options and was never even given the chance to do so. When scheduling my appointment I specifically requested one of the doctors on the staff (for specific reasons related to my medical history) and was not notified I would be seeing a different doctor until that person entered the room and made it incredibly difficult to seem like I could have asked for the doctor I requested.

If you’re planning on becoming pregnant, Diana Health is a wonderful place to receive support every step of the way. The receptionists are always warm and welcoming, and Dr. H is truly a gem. That said, my recent experiences have involved miscommunication and interactions that left me feeling dismissed for advocating for myself regarding endometriosis. I would appreciate if certain staff, such as Nurse Bridgette, demonstrated more empathy and attentiveness toward patients with complex needs. I currently drive an hour to this office and initially felt it was worth it, but I have decided to seek a provider closer to home who can provide more personalized care for my situation. Despite expressing multiple times—through messages and calls—that I needed a consultation about a hysterectomy (as recommended by a PA), my appointment was incorrectly scheduled as a general discussion about endometriosis, following confusion around whether it would be virtual or in-office. While there are many positives at Diana Health, I feel it’s best for me to move on and find a provider better suited to my specific care needs.

All my concerns were addressed and was informed that there is only so much a virtual call could determine. Will be called for appointment

Needed more time for discussion

You were amazing. I have already told three friends to start going to you. Your follow up was so quick and thorough. Your app is so easy to use. Christina Stevenson helped me more and communicated better in that intake interview than my former GYN did in all the time I met with him. (And I like my former GYN, he was funny and an amazing surgeon.)

Christina was awesome. She listened, was caring, and made me feel comfortable. I think our approach to care was remarkable. She was very knowledgeable!

My visit with Christene was pleasant. She reviewed my file, asked pertinent questions and answered all questions that I had. She assured me that the office would request additional records from my PCP to better understand my concerns. It was a good virtual visit.

Cristina was very informative and explained the procedures clearly. She was knowledgeable about my concern. She listened and answered my questions.

It was so nice not to have to take half a day off work to go to an appointment. Christina was knowledgeable, kind and very helpful! She seemed to honestly care about addressing my concerns!