I get HRT pellets. Scheduling my next appointment shouldn’t be so difficult. Reception always tells me to call when it’s coming close to needing another appointment. Then when I do that, the schedule is already full for when I need to get in. Then it causes issues with timing and needing my next dose on time.
Verified User
•
Oct 10, 2025
5.0/5
5.0/5
Katy was very knowledgeable and helped me feel confident about entering 3rd trimester soon!
Verified User
•
Oct 8, 2025
2.0/5
2.0/5
Me parece una falta de respeto que no hayan procesado mi muestra y tuve que volver a ir mis días son muy ocupados y necesito mi tratamiento por q presento mucha molestia vaginal eso lo hace para mí un pésimo servicio
Verified User
•
Oct 8, 2025
3.0/5
3.0/5
Frustrated I had to come in for less than 5 mins to answer a few questions then set up an appt. Maybe that’s just the way healthcare is and no control over that but seemed like that could have been done in paperwork. Waste of $25 to ask the same questions again.
Verified User
•
Oct 7, 2025
1.0/5
1.0/5
I am incredibly unhappy with my experience at Diana Health and under no circumstances will I be returning or filling my prescription. I felt as though the individuals treating me were rushing because there were so many other patients scheduled to come in, they did not listen to anything I said and prescribed me a medication without ensuring I even knew the name of it. They did not ask if I had any questions and when I began to ask them, they seems exasperated that I was taking more of their time. Additionally when asking about the medication they had just prescribed me, I was told to read the information pamphlet AFTER filling it to answer any of my questions about the medication. They did not listen fully to my background and history and prescribed me a drug that is not going to treat what I want it to be treating and decided to give me this medication within about 30 seconds of speaking to me and without listening to my concerns or why I wanted to change medications. Additionally, I had told them I wanted to talk about other options and was never even given the chance to do so. When scheduling my appointment I specifically requested one of the doctors on the staff (for specific reasons related to my medical history) and was not notified I would be seeing a different doctor until that person entered the room and made it incredibly difficult to seem like I could have asked for the doctor I requested.
Verified User
•
Oct 5, 2025
5.0/5
5.0/5
Just thank you for helping me and believing me when 3 male doctors did not
Verified User
•
Oct 3, 2025
4.0/5
4.0/5
Lab results on the app could be improved. Using “N/A” instead of negative is misleading. Also, changing providers last minute should be communicated. My last appt was specifically made to see a doctor and it was switched without me knowing. I would have rescheduled if I’d been told prior to walking in exam room.
Verified User
•
Sep 26, 2025
2.0/5
2.0/5
If you’re planning on becoming pregnant, Diana Health is a wonderful place to receive support every step of the way. The receptionists are always warm and welcoming, and Dr. H is truly a gem.That said, my recent experiences have involved miscommunication and interactions that left me feeling dismissed for advocating for myself regarding endometriosis. I would appreciate if certain staff, such as Nurse Bridgette, demonstrated more empathy and attentiveness toward patients with complex needs.I currently drive an hour to this office and initially felt it was worth it, but I have decided to seek a provider closer to home who can provide more personalized care for my situation. Despite expressing multiple times—through messages and calls—that I needed a consultation about a hysterectomy (as recommended by a PA), my appointment was incorrectly scheduled as a general discussion about endometriosis, following confusion around whether it would be virtual or in-office.While there are many positives at Diana Health, I feel it’s best for me to move on and find a provider better suited to my specific care needs.
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
Muy buena atención excelente
Verified User
•
Sep 16, 2025
4.0/5
4.0/5
All the staff is always very warm and friendly, I have alot of anxiety around the doctors office and they’ve always made me feel comfortable. I’d say the only thing I’m disappointed with is their website mentions being able to support all types of births with a variety of options for pain management although the hospital they’ve partnered with here in fortwalton unfortunately doesn’t support water births or even have nitrous oxide, so I’m assuming they’re still more of an old school hospital so they’ll likely also not have birthing bars or anything of that nature. Which sucks, I was really looking forward to using the labor pool, a tens unit and nitrous oxide at various points in my labor and my doctor has made it clear they don’t have pools, they don’t have nitrous oxide yet and they won’t let me use a tens unit because it affects their monitors but I also wanted to avoid being hooked up to a million machines so I can move freely. I’m considering looking into a birth center instead of continuing with Diana health because it sounds like the hospital I’d give birth at can’t in reality support all births.
I get HRT pellets. Scheduling my next appointment shouldn’t be so difficult. Reception always tells me to call when it’s coming close to needing another appointment. Then when I do that, the schedule is already full for when I need to get in. Then it causes issues with timing and needing my next dose on time.
Verified User
•
Oct 10, 2025
5.0/5
5.0/5
Katy was very knowledgeable and helped me feel confident about entering 3rd trimester soon!
Verified User
•
Oct 8, 2025
2.0/5
2.0/5
Me parece una falta de respeto que no hayan procesado mi muestra y tuve que volver a ir mis días son muy ocupados y necesito mi tratamiento por q presento mucha molestia vaginal eso lo hace para mí un pésimo servicio
Verified User
•
Oct 8, 2025
3.0/5
3.0/5
Frustrated I had to come in for less than 5 mins to answer a few questions then set up an appt. Maybe that’s just the way healthcare is and no control over that but seemed like that could have been done in paperwork. Waste of $25 to ask the same questions again.
Verified User
•
Oct 7, 2025
1.0/5
1.0/5
I am incredibly unhappy with my experience at Diana Health and under no circumstances will I be returning or filling my prescription. I felt as though the individuals treating me were rushing because there were so many other patients scheduled to come in, they did not listen to anything I said and prescribed me a medication without ensuring I even knew the name of it. They did not ask if I had any questions and when I began to ask them, they seems exasperated that I was taking more of their time. Additionally when asking about the medication they had just prescribed me, I was told to read the information pamphlet AFTER filling it to answer any of my questions about the medication. They did not listen fully to my background and history and prescribed me a drug that is not going to treat what I want it to be treating and decided to give me this medication within about 30 seconds of speaking to me and without listening to my concerns or why I wanted to change medications. Additionally, I had told them I wanted to talk about other options and was never even given the chance to do so. When scheduling my appointment I specifically requested one of the doctors on the staff (for specific reasons related to my medical history) and was not notified I would be seeing a different doctor until that person entered the room and made it incredibly difficult to seem like I could have asked for the doctor I requested.
Verified User
•
Oct 5, 2025
5.0/5
5.0/5
Just thank you for helping me and believing me when 3 male doctors did not
Verified User
•
Oct 3, 2025
4.0/5
4.0/5
Lab results on the app could be improved. Using “N/A” instead of negative is misleading. Also, changing providers last minute should be communicated. My last appt was specifically made to see a doctor and it was switched without me knowing. I would have rescheduled if I’d been told prior to walking in exam room.
Verified User
•
Sep 26, 2025
2.0/5
2.0/5
If you’re planning on becoming pregnant, Diana Health is a wonderful place to receive support every step of the way. The receptionists are always warm and welcoming, and Dr. H is truly a gem.That said, my recent experiences have involved miscommunication and interactions that left me feeling dismissed for advocating for myself regarding endometriosis. I would appreciate if certain staff, such as Nurse Bridgette, demonstrated more empathy and attentiveness toward patients with complex needs.I currently drive an hour to this office and initially felt it was worth it, but I have decided to seek a provider closer to home who can provide more personalized care for my situation. Despite expressing multiple times—through messages and calls—that I needed a consultation about a hysterectomy (as recommended by a PA), my appointment was incorrectly scheduled as a general discussion about endometriosis, following confusion around whether it would be virtual or in-office.While there are many positives at Diana Health, I feel it’s best for me to move on and find a provider better suited to my specific care needs.
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
Muy buena atención excelente
Verified User
•
Sep 16, 2025
4.0/5
4.0/5
All the staff is always very warm and friendly, I have alot of anxiety around the doctors office and they’ve always made me feel comfortable. I’d say the only thing I’m disappointed with is their website mentions being able to support all types of births with a variety of options for pain management although the hospital they’ve partnered with here in fortwalton unfortunately doesn’t support water births or even have nitrous oxide, so I’m assuming they’re still more of an old school hospital so they’ll likely also not have birthing bars or anything of that nature. Which sucks, I was really looking forward to using the labor pool, a tens unit and nitrous oxide at various points in my labor and my doctor has made it clear they don’t have pools, they don’t have nitrous oxide yet and they won’t let me use a tens unit because it affects their monitors but I also wanted to avoid being hooked up to a million machines so I can move freely. I’m considering looking into a birth center instead of continuing with Diana health because it sounds like the hospital I’d give birth at can’t in reality support all births.