They were wondering

The Hispanic lady at the front was not kind to me or the blonde lady who also works front desk.

I haven't had a visit within since October of last year.Not sure why I'm getting the survey.The since you want my opinion here , it is. Diana health was fine during my prenatal care up until I was just about due.Then they almost tried to force slash severely pressure me into a c section and giving birth where I did not want to give birth almost threateningly so. I dropped them as a patient and gave birth where I wanted to give birth. zero out of ten would not recommend to any of my friends due to the fear mongering and pressure , they try to force upon you.

Still waiting on a call back

I want a human being to speak with to set up my health care appointment. That's why I ended the call.

Ai is so dehumanizing. Please get people on the phones

Please consider using real people and allowing patients to speak directly to their local office. Additionally, the app frequently crashes when trying to use the messaging service. So overall, communication is a huge barrier and I am ultimately going to seek care elsewhere largely due to this reason alone.

This was my first time at Diana Health. I told the nurse that I was very nervous about the procedure and that I have a low threshold for pain when it comes to this type of stuff. I felt she was very dismissive and almost judgey. I was in a lot of pain during the procedure and I felt she was not being compassionate at all. After the procedure, she was visibly frustrated with me which made me feel worse and I cried afterwards. There are signs all over the office about women supporting women, but I did not feel supported yesterday.

Called 3 times for a billing question and i had even left a voicemail, all i got was something was that someone will get back to me but that never happened. All 3 times. Just felt ignored and dismissed. Would strongly recommend you guys fix that

Recently I had an appointment about to see how far along I am. I was interested in terminating pregnancy and I’m aware that you guys don’t do those procedures there, but I wanted clarification on the Florida laws. I simply asked what are the photo laws and she immediately put her hands up and said we don’t do that here you have to go somewhere else. That really struck a nerve because I’m just asking about the laws and you can’t tell me. To be honest, I don’t know if I see myself coming back. I felt very uncomfortable.