Don't have any at this time

The receptionist and nurse were not very friendly or welcoming during my visit. Their communication felt somewhat cold and unapproachable, which made the overall experience less comfortable. I understand that the clinic can be busy, but a warm greeting, respectful communication, and a more positive attitude would make patients feel more valued and cared for.

Best option ever

My concerns were dismissed by provider. My case was complex and instead of working towards a solution and helping me I was told the surgeons there would not help me. I was given a prescription and sent on my way. Was very disappointed

I was supposed to get a follow up phone call to schedule an appointment within 24 hours and it's going on 72 hours. When I called I was told they would have to call me back, they didn't and then I left a voicemail yesterday with no phone call made still

Maybe hire more people to answer the phone or text your clients back. Shouldn’t take more than 48 hours to book an appointment. I almost booked somewhere else.

I wasn’t able to explain that I was worried about a cancelation fee since it was a last minute appointment that I was canceling.

Dr. Facey is GREAT! Admin team is a bit of a mess. My appointment got cancelled on me multiple times and I was forgotten in the exam room after the dr finished the visit.

Check in and check out can be a bit more organized. Other than that everything flowed well.

I have been trying to contact the billing department for over a month and have not received any response or call back. I have reached out in portal 3x, left voicemail, talked to two representatives that transferred me to billing and still no response. Incredibly frustrating after a great experience there. Looking for a call back and or answer.