Every one was very nice & also helpful from receptionist to provider. And even though the e aiting room was SRO, the visit from sign in to sign out was only one hour.

I had an 8 am appointment and the provider didn’t even come into my room until 845. I had told the person I scheduled with and the nurse who took my information what I also wanted to talk about. When the person who walked in since she didn’t give me a name, I’m not sure. Told me this is only a well visit and she can’t talk to me about anything else other than just doing the Pap smear.

The virtual visit was ok, unfortunately from then on, the care and service was useless. I waited 8 days for a prescription, called 5 times. I was told a manager would call me. Never once did Diana Healthcare ever call me or get a prescription for me. I finally called and told them I had found a new doctor. Their only response was ok, we won't contact you. Horrible experience. I would never recommend your facility, and will be sure to tell everyone to avoid dealing with you.I was treated with a lack of concern and compassion.

It’s an amazing office for the most part it was overall good but the receptionist I checked in with was very rude and had the worst attitude. Other than the receptionist the doctors were amazing everything was clean!

The provider was very dismissive. This was a menstrual problems visit and she immediately discounted my symptoms, asked if I had taken ibuprofen or tried heat (girl come on the basics???), recommended birth control that I can't take due to adverse reactions and interactions with my current meds, and outright rolled her eyes when I asked to explore the cause to the issues instead of just trying to treat the symptoms. She reluctantly scheduled an ultrasound and labs but took days to put in the order for the ultrasound and I still don't see the lab orders in the Diana health app or my quest app. I will not have her as a provider again.

The waiting room was LOUD, crowded, and the furniture was all stained. There was one speaker blaring country music behind the stained seats that I had to sit in.

Between the virtual person and in office person. They had conflicting opinions on treatment. So it was discouraging and felt a bit unsafe to try any further medication. So I’ve just been googling again.

Confusion and miscommunication about what my appointment was for. I was promised a call back and never received that. Upon arrival front desk was unsure about my appt details. Provider was running about an hour behind and when I did finally get to meet with them the appointment was very rushed. She seemed overwhelmed and seemed to have a large workload/too many patients to see and keep up with. I had to rush any questions I had and felt unheard.

I am very happy to discover Diana Health! I like to see article recommendations with information that is pertinent to my concerns. I appreciate the ease of scheduling and showing up for appointments. My provider was very thorough, thoughtful and caring and responded to my later inquiries quickly. I am so appreciative to have found such support and discover many other ways available for addressing multitude of health concerns through one platform. The only wish I have is to have more days available for virtual visits throughout the week.

Don't have any at this time