I would describe the visit as Inefficient and impersonal.I was required to fill out forms online, then asked the same questions by the PA when I was taken into a room, and for a third time asked the same questions by the NP. This was unnecessary. When I asked the NP if she had reviewed any of my information, she said she "could step out of my appointment to do so." This was such an Inefficient process. If no one was going to refer to the forms that I completed then why have the patients spend time on them?In addition, the appointment was very impersonal. She really did not seem to care about my health concerns nor the information behind them.I was very disappointed as Diana Health came highly recommended but I will say that it was specific MDs who were recommended and not the staff in general.Unfortunately, I couldn't get in to see an MD as there was no availability for six weeks and my matter was more time sensitive, so I took what was offered to me.

I immediately felt a lack of engagement, and unwelcoming feeling from the beginning of the appointment, although it got better. As important as this appointment was to me, it wasn’t something that met my expectations

I love the clinic. I love that it is a clinic specifically for women, and the therapists/nurse practitioners have experience with pregnancy and postpartum mental health. It makes this a safe, comfortable environment for me, and that was something I really needed in a mental health clinic.

Elizabeth Tyson was so sweet. She made me feel heard. She laid out my options and what she would like to try first. She took her time with me.

This was an amazing experience. Elizabeth was awesome, attentive and informative! She took the time to listen and provide suggestions for my needs.

I keep getting a different provider, which I don't love. Based on this recent provider, I would recommend DIANA HEALTH hands down. She was great. But my experience is that it will be difficult to stick with her or you might switch me for any reason, and I would love knowing that I get to see the provider I choose and remain with her for awhile.

Hannah is amazing!!!

See comment above !

Please stop sending so many confirmation emails and texts! I get six or so notifications and three prompts to check in for the same appointment! I have added the invite to my calendar - I promise I am coming!

Didn’t know if a dr or midwife was going to deliver me, visits were always with someone new and I never knew which office I was going to, had no established relationship with the midwife who delivered me (and said midwife had her nails done which I did feel during cervical exams - however she did her best to be gentle especially after I told her my experience was painful with my first baby I just shouldn’t have felt those nails bc they shouldn’t have been there). Induction was done with cytotec only because I knew to ask for it and came on incredibly rapidly which caused fetal distress- very glad I advocated for medical rather than the foley balloon that midwife suggested and tried to push (as the FIRST method of trying to induce, which isn’t a common practice bc it can cause labor to progress too rapidly and as far as I’ve researched is often the last method used so idk why it was pressed as the first suggestion). First PP visit I was asked if I knew which midwife delivered me (I didn’t remember her name) and was asked about lacerations/stitches which I felt should already have been in records. All I was told was I had a 1st degree tear that didn’t need stitches after delivery, it wasn’t til I was gone that I realized the first degree tear was to my labia which is now split permanently which would have been great to have been informed on and had any say on how that was approached…. And having appts made for me (being informed at work that my induction was suddenly scheduled later that day and having to panic reschedule, getting a notification that I was set for iron infusion on a weekend day I also had work on even though I’d met with a referred hematologist earlier that week who said an infusion wouldn’t be helpful as far along as I was and that my BP was too high for them to do an infusion anyways and instead suggested a post partum appt which I did schedule with them) without my knowledge…Obviously it’s easier to talk about the bad than the good. The ultrasound techs are wonderful and kind, the receptionist who’s soft spoken with brown hair and glasses was consistently wonderful, the techs that took my BP every visit were amazing, so it’s not like my experience was all bad— and I got to go home with my baby and we’re both alive and healthy so truly I don’t have a huge chip on my shoulder about it.It just felt like my actual care and delivery was lapsed and I wasn’t informed along the way the way I’d have preferred (didn’t know Stonecrest had no well baby nursery and pushed breastfeeding so hard which would have been nice bc I really struggled with breastfeeding with my first and being prepared for that would have been helpful, also pain management post partum was just Tylenol and ibuprofen in hospital which sucked and differed from St Thomas with my 1st even though I only had first degree tears with both, the pain immediately post partum was not as well managed ). The only two things I mentioned in my birth plan the app asks for was informed consent and an epidural and I hardly got either (labor came on so fast I almost missed the epidural and the midwife tried to get me to push without and said I was fully dilated, I pressed for an epidural anyways and once it was emergent placed she rechecked and apologized and said I was only 6cm… also was told to get on all fours before they told me the reason why which was my baby’s heart rate dipping, again- lack of information during actual delivery).