/Great visit

I’m pretty sure the appointment was handled by AI. I was trying to book an appointment different that May 1 or May 8, but there didn’t seem to be an option for other appointments. So booked one and will just carve timeout of work.

I’ve called a couple times and no one has called me back. Not happy with your automated system since it has yet to get me in touch with a real person.

It did take multiple attempts to get to someone that didn’t transfer me, but when I told the last person that she helped me.

I don't like voicemails, especially when dealing with busy medical people.

I never got a call back.

Very calming and welcoming

The provider that was assigned to my chart, did not have any idea of why I was being seen, she questioned my decisions, as if they were not what she would choose. I did not feel seen or heard at my appointment. The provider was very condescending in her questioning and answering towards me. Every bit of information I provided to the provider she had following questions with a direct tone that was not considerate to what I was going through. The provider even asked me if I was seeking mental counseling because of the stress I was under due to this specific concern. It was very unprofessional, and I was very offended leaving the appointment. after having blood panels drawn, no one has went over my laps with me at all. The right hand does not know what the left hand is doing. No one has given me direct instruction to get to the root cause of my issue and also the overall tone of the appointment was very unprofessional.

Elizabeth Tyson is great and caring.

The response time to return my call was 3 days. I had to talk to Mandy which the. She directed me to someone to talk to. The next day I had another person call from the billing department. This showed me not only lack of communication between the patient and the facility. But also B within the facility.Overall it should not have taken me 3 calls on different days snd 2 messages via the app for someone to call me back.