I arrived late due to being pulled over on my way in. I came in about 10-15min past my appointment time, but was not able to check in right away because there were other people being helped ahead of me. So I stood and waited for maybe 5-10 more minutes before being able to check in with the receptionist. My appointment was scheduled for 1:30, and I sat and waited in the lobby until about 2:10-2:15 before I was called back. The midwife asked me if I had any questions and I told her I had a list on my phone. She said that if I had a list then I needed to come to my appointment on time. Her tone and her comment surprised me and made me feel uncomfortable to talk with her, so I kept my questions as quick as possible. I was done within 15 minutes and left around 2:30pm. I think her behavior was unfair and unprofessional. Even though I was late, I told her that I had been pulled over and apologized for being late. Also, even when I come to my appointments on time, it is not uncommon for me to sit in the waiting room for 20-30min after my appointment time to be called back. So, it seems to me that there are often many patients and the staff can be busy, and perhaps that day was also very busy. But I do not appreciate her taking out her frustration on me, were that the case, and I will ask to not be scheduled with her for future appointments.
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
N/A
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Erin is so kind and knowledgeable. She really listened to me and cared about my opinion in my own health. I am so happy I found her! Thank you Erin!
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
I need help with menopause care as well.
Verified User
•
Feb 17, 2026
1.0/5
1.0/5
No one ever answered my phone call on Zoom so I have refuse to set up another appointment with my doctor because if you guys aren’t gonna take me seriously on a virtual appointment, why would you take any more serious in person?
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
They have very great doctors, obgyns and everyone there is so nice.
Verified User
•
Jan 17, 2026
5.0/5
5.0/5
Absolutely love Diana Health. It's the best place I have ever been. They are all amazing people.
Verified User
•
Jan 16, 2026
5.0/5
5.0/5
No hay palabras solo decir que tienen un excelente servicio
Verified User
•
Jan 16, 2026
5.0/5
5.0/5
Excellent costumer service and in general an amazing clinic
Verified User
•
Jan 12, 2026
5.0/5
5.0/5
I have loved all my visits to Diana Health so far. Everyone is extremely kind and helpful.
I arrived late due to being pulled over on my way in. I came in about 10-15min past my appointment time, but was not able to check in right away because there were other people being helped ahead of me. So I stood and waited for maybe 5-10 more minutes before being able to check in with the receptionist. My appointment was scheduled for 1:30, and I sat and waited in the lobby until about 2:10-2:15 before I was called back. The midwife asked me if I had any questions and I told her I had a list on my phone. She said that if I had a list then I needed to come to my appointment on time. Her tone and her comment surprised me and made me feel uncomfortable to talk with her, so I kept my questions as quick as possible. I was done within 15 minutes and left around 2:30pm. I think her behavior was unfair and unprofessional. Even though I was late, I told her that I had been pulled over and apologized for being late. Also, even when I come to my appointments on time, it is not uncommon for me to sit in the waiting room for 20-30min after my appointment time to be called back. So, it seems to me that there are often many patients and the staff can be busy, and perhaps that day was also very busy. But I do not appreciate her taking out her frustration on me, were that the case, and I will ask to not be scheduled with her for future appointments.
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
N/A
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Erin is so kind and knowledgeable. She really listened to me and cared about my opinion in my own health. I am so happy I found her! Thank you Erin!
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
I need help with menopause care as well.
Verified User
•
Feb 17, 2026
1.0/5
1.0/5
No one ever answered my phone call on Zoom so I have refuse to set up another appointment with my doctor because if you guys aren’t gonna take me seriously on a virtual appointment, why would you take any more serious in person?
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
They have very great doctors, obgyns and everyone there is so nice.
Verified User
•
Jan 17, 2026
5.0/5
5.0/5
Absolutely love Diana Health. It's the best place I have ever been. They are all amazing people.
Verified User
•
Jan 16, 2026
5.0/5
5.0/5
No hay palabras solo decir que tienen un excelente servicio
Verified User
•
Jan 16, 2026
5.0/5
5.0/5
Excellent costumer service and in general an amazing clinic
Verified User
•
Jan 12, 2026
5.0/5
5.0/5
I have loved all my visits to Diana Health so far. Everyone is extremely kind and helpful.