Great atmosphere, wait time could be better.

I love my doctor, Dr George, I have followed her from the time she had her own practice. Ever since Diana Health took over this place has gone downhill. The staff is rude and unprofessional. I waited for an hour in the lobby before I was called back to a room, the lobby was packed, the bathroom doesn’t lock. I’m not one to ever even fill out a survey, but I thought someone should be aware. Considering my going elsewhere even though I love my doctor

Appt was at 2:10. I was taken to exam room at 2:50, saw physician at 3:25. This is a ridiculously long wait.

The dr was great and she listened to my situation.

Doctor was on time and straight to the point

The customer service at the front desk and from the staff was commendable, but I did encounter a few issues during my visit. My appointment was scheduled for 9:30 AM, yet I wasn’t seen by the provider until 10:40 AM. After a swab and urine test, I was instructed to wait in the lobby for my blood work.Unfortunately, I ended up waiting for nearly 45 minutes without any updates. When I approached the front desk to inquire about the wait time, I was told to sit tight and that I would be updated shortly. However, another 30 minutes passed without any communication, and by noon, I realized I had spent four hours at the establishment without completing my full exam. Frustrated by the lack of updates and time management, I decided to leave without undergoing the blood work my doctor had referred me to.

Appointments keep getting rescheduled because staff isn't available, long wait times, patients waiting for labs (including myself) were forgotten about.

No me gusta porque últimamente no me ayudan con un intérprete para mis citas médicas y si necesito comunicarme con el doctor tengo que usar mi teléfono para poderme comunicar

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The only thing I would say is that after finding out you are miscarrying, it would be good to not have to check out and just receive a call later to do the check out process. I couldn’t check out and barely choked out to please just call for anything needed.