Too many of my appointments got cancelled due to either office staffing or issues.

Went to breastfeed and was forgotten, name was called and ultimately my visit was almost 2 hours . I came at 3:50 to still be there around 5:15 was disappointing. Because my visit seemed rushed I didn't feel the need to discuss any postpartum issues I had since my C-section.

Overall, my experience was very poor. I had three appointments scheduled and I was there at 1 o’clock 15 minutes before my appointment and I waited about 45 minutes past my appt time. I got to see the ultrasound tech, She was wonderful, felt great and fun. After that I was scheduled to have blood work done first and then see Dr. O the ladies at the front desk told me I was actually getting blood work done last and seeing Dr. O second. I waited for an hour and a half past my appointment time to see him which I didn’t get any information out of him. He just confirmed the pregnancy which was obvious, Didn’t ask any questions really and was pretty dismissive. I was then told I was on the schedule for bloodwork and I waited another hour and a half past my appointment time and then the at the very end of the day the bloodwork nurse came out and said she’s seeing one more and then she’s done which I hadn’t been seen yet and I went to the front and they said that for some reason it looks like I had already been seen and so I was the last one there and luckily the bloodwork lab technician was able to get me in, but she was not happy about it and I was there the whole day and there was little communication and no real apology from the front desk. Overall, a very unprofessional experience.

Everyone that I have met there has been kind, considerate and have never made me feel silly for asking questions. The front desk, nurses, midwife’s, and doctors always greet you with a smile and take their time to make you feel welcome and seen.

Appointments kept being rescheduled way to often without informing beforehand.

It was an easy process.

confirmed female provider, when i arrived apparently the scheduler was incorrect40 min in, they confirm doc will be a male& say he's not at the office.1hr before doc was in the officethen had to be examined with speculum and fingers by someone who looks a lot like my childhood abusersalso can only app to see test results

I tried to reschedule my appointment 30 hours before my appointment due to being sick and I was told that I would have to pay a $50 fee because it wasn't 48 hours notice, so I kept the appointment. I was 15 minutes early for my 1:15 pm as requested. I was called back in a timely manner. After leaning that the doctor that I scheduled my appointment with wasn't there, I decided stay and see the doctor that was there since I drove over an hour to get there. I waited in the exam room for over an hour before the doctor came in after I inquired with staff a couple of times about how much longer? The appointment went well after Dr. Okoroji came in. I felt as though he really listened to my concerns.

The wait time was 1.75 hours. I had an appointment set for 2:30. I was finally seen by the doctor at 4:15.

I wanted to know about an anatomy scan to get a final look at my baby and to see if things were going well in my belly. Unfortunately I was unable to have that done per my request. I feel like that could’ve went a long way in saving my babies life.