Communication was excellent and they provided a loaner car when my appointment went longer than stated

Everything was excellent. Had to order a part which was delivered next day. All concerns were addressed to my satisfaction. I was able to keep the loaner the extra day.

Great work. Thank you for your honesty about my tires and rotating them in the way I asked. Thank you for being flexible with my challenging schedule and for letting me pick up my car after hours. All the Best, DM

5 stars!

Okay service. Some delay on communication and had to follow up myself though, otherwise it would be 5star.

Excellence all around!

They always to a great job, and are very professional.

Always friendly, proactive, on time and honest.

...

Brough my vehicle in for two known problems; brake noise and infotainment system glitches. Service Manager acting like this was the first he had ever heard of these issues even know there is a wealth of information in the internet about these problems. I also can't believe I am the only person in Portland with these issues. Service tech found the information on the brake issue right away but ACURA has not fix for the problem. I received not paperwork from the dealer showing this service visit which I thought was odd but the service manager said they didn't work on my vehicle but had it for 5 hours. Other minor issues with phone calls and follow up. Not impressed after buying a 45k car!