I started off thinking, "Oh man which type of salesperson am I going to get this time". But when I met David Frischman at the Ram Truck Center, I just knew things were going to well. And they did. From the very first greeting up until today and I know he will continue to hold my interests in high regard, as I have learned to hold his knowledge and skills in high regard. Dave is a first class gentleman, a guy that becomes a friend almost as soon as you meet him. And he represents Hannah Motors Ram Truck Center as they would appreciate him doing so. All the while I asked questions he either answered them directly, which was on most all questions or he would head straight off to get the answer. No hesitation. And not one second was difficult or uncomfortable. He's simply the best I've ever dealt with. This review is not about the truck I bought. It's about the personnel so I'll also mention Eric the manager. I didn't spend much time with Eric but I didn't have to. I told Dave what I wanted, and through Eric they were able to find exactly what I wanted. An absolute perfect match. And while I don't know how hard it was for Eric and Dave to locate that match, it got done, same day, within a coulpe of hours. No complaints here. If there was anything I could say directly to Dick Hannah, it would be that keeping Dave is a no-brainer. Making sure he gets a raise would be a wise decision. I won't ever use any other salesperson and by the way, Dave simply does not make you feel like you're being muscled or pressured. He's golden. So thanks guys and to Heather who helped me with all the paperwork, all I can say is that gal knows her paperwork, so thanks Heather, it was a pleasure
Verified User
•
Apr 10, 2021
5.0/5
5.0/5
All of the customer service reps were friendly and very professional. Everything was on time and the assistance for my needs were perfect. Those guys always make me feel like I'm President of the United States!!
Verified User
•
Apr 10, 2021
5.0/5
5.0/5
There was a customer in front of me and I had to wait but Chris had greeted me already and then two more people checked on me to make sure I was being served. Very alert employees.
Verified User
•
Apr 9, 2021
5.0/5
5.0/5
Frank is a great customer service representative. He is thorough, honest and kind. I’ve had bad experiences elsewhere but I know I can trust Frank at Dick Hannah Subaru!
Verified User
•
Apr 9, 2021
5.0/5
5.0/5
Having previously purchased 2 cars from Frank and Stephanie, a real relationship of trust has been established. Frank and I have developed a real rapport that has greatly influenced my car buying decisions. Prepared to purchase my third car from them next week.
Verified User
•
Apr 9, 2021
5.0/5
5.0/5
You got us in on short notice. Thanks!
Verified User
•
Apr 9, 2021
5.0/5
5.0/5
Reasonable turnaround time for maintenance. Wifi and coffee available
Verified User
•
Apr 9, 2021
5.0/5
5.0/5
Zack was great. Had a nice loaner for me and had my car ready when he said he would.
Verified User
•
Apr 9, 2021
5.0/5
5.0/5
Very well informed, articulate, friendly, professional, what I have always experienced at your dealership whether in sales or service! Excellent!!!!!!
Verified User
•
Apr 8, 2021
4.0/5
4.0/5
Work was fast, and good. Christian was awesome. Just so OVER PRICED! I shouldn’t ever have to spend $100 on an oil change... and because of that I will not be returning.
I started off thinking, "Oh man which type of salesperson am I going to get this time". But when I met David Frischman at the Ram Truck Center, I just knew things were going to well. And they did. From the very first greeting up until today and I know he will continue to hold my interests in high regard, as I have learned to hold his knowledge and skills in high regard. Dave is a first class gentleman, a guy that becomes a friend almost as soon as you meet him. And he represents Hannah Motors Ram Truck Center as they would appreciate him doing so. All the while I asked questions he either answered them directly, which was on most all questions or he would head straight off to get the answer. No hesitation. And not one second was difficult or uncomfortable. He's simply the best I've ever dealt with. This review is not about the truck I bought. It's about the personnel so I'll also mention Eric the manager. I didn't spend much time with Eric but I didn't have to. I told Dave what I wanted, and through Eric they were able to find exactly what I wanted. An absolute perfect match. And while I don't know how hard it was for Eric and Dave to locate that match, it got done, same day, within a coulpe of hours. No complaints here. If there was anything I could say directly to Dick Hannah, it would be that keeping Dave is a no-brainer. Making sure he gets a raise would be a wise decision. I won't ever use any other salesperson and by the way, Dave simply does not make you feel like you're being muscled or pressured. He's golden. So thanks guys and to Heather who helped me with all the paperwork, all I can say is that gal knows her paperwork, so thanks Heather, it was a pleasure
Verified User
•
Apr 10, 2021
5.0/5
5.0/5
All of the customer service reps were friendly and very professional. Everything was on time and the assistance for my needs were perfect. Those guys always make me feel like I'm President of the United States!!
Verified User
•
Apr 10, 2021
5.0/5
5.0/5
There was a customer in front of me and I had to wait but Chris had greeted me already and then two more people checked on me to make sure I was being served. Very alert employees.
Verified User
•
Apr 9, 2021
5.0/5
5.0/5
Frank is a great customer service representative. He is thorough, honest and kind. I’ve had bad experiences elsewhere but I know I can trust Frank at Dick Hannah Subaru!
Verified User
•
Apr 9, 2021
5.0/5
5.0/5
Having previously purchased 2 cars from Frank and Stephanie, a real relationship of trust has been established. Frank and I have developed a real rapport that has greatly influenced my car buying decisions. Prepared to purchase my third car from them next week.
Verified User
•
Apr 9, 2021
5.0/5
5.0/5
You got us in on short notice. Thanks!
Verified User
•
Apr 9, 2021
5.0/5
5.0/5
Reasonable turnaround time for maintenance. Wifi and coffee available
Verified User
•
Apr 9, 2021
5.0/5
5.0/5
Zack was great. Had a nice loaner for me and had my car ready when he said he would.
Verified User
•
Apr 9, 2021
5.0/5
5.0/5
Very well informed, articulate, friendly, professional, what I have always experienced at your dealership whether in sales or service! Excellent!!!!!!
Verified User
•
Apr 8, 2021
4.0/5
4.0/5
Work was fast, and good. Christian was awesome. Just so OVER PRICED! I shouldn’t ever have to spend $100 on an oil change... and because of that I will not be returning.