your service manager found the mirror I needed in another state.He purchased it & it was installed in two days.I couldnt find one myself but he found it & took care of a customer desperate to get this repair done.I thank him for a job well done. Ed Alcox
Verified User
•
Oct 4, 2023
5.0/5
5.0/5
I get great service at your facility!My only concern is that you sometimes perform expensive services that I'm not convinced are needed at that time.
Verified User
•
Oct 4, 2023
5.0/5
5.0/5
Cierra was very helpful. My appt was late due to my car having to be towed to the shop at the last minute. They got me in and sent me the info needed to decide what to have worked on. Very good team you have.
Verified User
•
Oct 4, 2023
5.0/5
5.0/5
Meleah gave immediate attention upon arrival at my appointment. She outlined what the inspection would entail. She kept me posted on the progress being made; as well as presenting photos of two filters that needed replacement, and requested my approval of replacement, and the extra charge for this service. She had the paper work completed at the end of the service; walked me through the charges throughly before I signed . I found communicating with Meleah a pleasant experience. One week after this appointment the vehicle is driving, and riding well!
Verified User
•
Oct 4, 2023
5.0/5
5.0/5
I was scheduled at the detail center. I was told that my specific issue was too big for the detail center and needed to be done at the body shop. The employees facilitated this for me with no impact to me. They informed me of the change, moved my car and told me when it was completed and where to pick it up. Communication and facilitation! Excellent!
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
Your customer service agents and technicians were amazing! I had an issue with my tire, which they said was a safety issue and I should come in right away. They were able to see my car and fix the issue the same evening I called!
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
Dick Hannah did a good job.!They honored my competitor coupon and provided my oil change at a good price.
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
You aren’t letting me submit feedback without clicking on some thing that allows you to share. I do not want my information shared with anybody. I would like to complement Allie for her excellent service, but I don’t know how to do it without clicking your box. Please do not share my information with anyone!!! Please redo your survey so we don’t have to click a box to share and can actually give compliments to those who deserve them.
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
The guys at Dick Hannah Honda haveall proven to be honest gentlemen. Who go above and beyond to help you with anything you may need. I have bought 2 cars from them and my son just bought his 1st from (little Ben) Theary, Manuel, Nick F, and Ben are all amazing!! Go to Dick Hannah Honda for any of your car needs they will help you and treat you right!
your service manager found the mirror I needed in another state.He purchased it & it was installed in two days.I couldnt find one myself but he found it & took care of a customer desperate to get this repair done.I thank him for a job well done. Ed Alcox
Verified User
•
Oct 4, 2023
5.0/5
5.0/5
I get great service at your facility!My only concern is that you sometimes perform expensive services that I'm not convinced are needed at that time.
Verified User
•
Oct 4, 2023
5.0/5
5.0/5
Cierra was very helpful. My appt was late due to my car having to be towed to the shop at the last minute. They got me in and sent me the info needed to decide what to have worked on. Very good team you have.
Verified User
•
Oct 4, 2023
5.0/5
5.0/5
Meleah gave immediate attention upon arrival at my appointment. She outlined what the inspection would entail. She kept me posted on the progress being made; as well as presenting photos of two filters that needed replacement, and requested my approval of replacement, and the extra charge for this service. She had the paper work completed at the end of the service; walked me through the charges throughly before I signed . I found communicating with Meleah a pleasant experience. One week after this appointment the vehicle is driving, and riding well!
Verified User
•
Oct 4, 2023
5.0/5
5.0/5
I was scheduled at the detail center. I was told that my specific issue was too big for the detail center and needed to be done at the body shop. The employees facilitated this for me with no impact to me. They informed me of the change, moved my car and told me when it was completed and where to pick it up. Communication and facilitation! Excellent!
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
Your customer service agents and technicians were amazing! I had an issue with my tire, which they said was a safety issue and I should come in right away. They were able to see my car and fix the issue the same evening I called!
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
Dick Hannah did a good job.!They honored my competitor coupon and provided my oil change at a good price.
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
You aren’t letting me submit feedback without clicking on some thing that allows you to share. I do not want my information shared with anybody. I would like to complement Allie for her excellent service, but I don’t know how to do it without clicking your box. Please do not share my information with anyone!!! Please redo your survey so we don’t have to click a box to share and can actually give compliments to those who deserve them.
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
The guys at Dick Hannah Honda haveall proven to be honest gentlemen. Who go above and beyond to help you with anything you may need. I have bought 2 cars from them and my son just bought his 1st from (little Ben) Theary, Manuel, Nick F, and Ben are all amazing!! Go to Dick Hannah Honda for any of your car needs they will help you and treat you right!