We utilized ISeeCars website to located the Toyota Dealers throughout Washington State. Local dealers between Spokane and Wenatchee did not have the vehicle we were looking for. After having contacted many Toyota Dealers looking for the 2024 Grand Highlander-Hybrid Limited AWD. All of the dealers were helpful & positive. However, Austin Baca stood out right from the beginning. His personable, can do attitude, along with the work he put into searching for what we wanted made us feel hopeful, and I wanted him to succeed. As soon as the Highlander we were looking for came in, he called me that morning, and we were ready to start the process. He walked us though the paperwork, along with being a go-between with Jordon with accounting in getting the papers signed. He made arrangements for the car to be delivered from Longview/Kelso to our home near Wenatchee. He has since followed up to make sure we are happy and to make himself available should we have any questions or if anything comes up. Overall Austin Baca was a person I could count on to be there for us from beginning to end. Thank you!

The team at Dick Hannah Toyota is amazing.

What a great team!

Super informative and fast, answered any questions that I had.

Over the past three months of looking for a car, I called nearly every single Toyota dealership in WA state. But Zach from Dick Hannah completely stood out from every one I've talked to. Very humble, and transparent & clearly knows what he's talking about. I really enjoyed working with him. Give that man a raise!

Sales associates Jesse Morris, Andy Bonnington and finance Tyler Chambers at Dick Hannah Toyota (Kelso, WA) were fantastic with my out-of-state purchase of a Toyota truck. Jesse and Andy were very professional and patiently answered all of my questions regarding the vehicle. They made me feel confident about my purchase despite me being out of state and never physically seeing the vehicle. They even stayed a bit past closing to make sure my vehicle had been loaded on to the transport carrier and assured me my vehicle was in good hands. Tyler was terrific with the finance portion of my purchase. He was very thorough and answered all of my questions. He was professional and attentive to all of my needs throughout the financing process. I would definitely do business with these gentlemen and DHT in the future. I love my new truck! Thank you gentlemen!

Seamless process, everything done online and over the phone and even got the car delivered! Appreciate how easy the dealership made everything and would do business again with them in the future.

Fast, ordered from my living room, delivered to my driveway.

Excellent experience with my vehicle purchase. From sales to finance, I have no complaints.

William was very friendly and helpful. The over-all buying experience went smoothly.