Was a great experience. Was greeted upon arrival. I knew what I wanted. Salesman and finance officer did a good job of making it happen

The handle my vehicle care with quick expertise. They were kind and respectful of my time

I love Toyota! Had one since 1981

OK，

It was ok they said they cleaned the engine and they did not smoke in the car. However the owner of the car was a smoker and the windshield fluid holder was broken.

I brought my car in for my 5000 oil change as I have since buying my car new in 2007. I DID NOT receive the paperwork for my free vehicle inspection, so I do not know if it was even done. The tires are always rotated with this service, which they should have noticed there is considerable wear. I have the 'customer for life' program which allows me free tires for life as long as I take care of any required service. My hubcap was cracked by the techs when putting back on. It was replaced by the service dept once I notified them. 2 weeks after my service, I found a hubcap was missing which means it was not secure when put back on. I did not report it to the service dept as I could not prove it was done by the techs. The service has been getting worse each time i go in for my oil change service. I am supposed to receive my inspection report each time, which has not been happening. I have reported this before to the dealership. Service department really needs to improve!

I had to have the same part fail twice before you would cover an item under warrantee. Truly a safety issue for me.

Taken care of and awaiting a follow up appointment contact.

Attention to detail!

when I tried to call to find out about my vehicle was forwarded to wrong dealership