Grant and Zane made the process super easy and both were making sure I was happy and comfortable with my purchase. They provided great information and didn’t hide anything, while also going above and beyond to ensure customer satisfaction. Will absolutely recommend d the dealership to peers and will emphasize Grant and Zane’s fantastic customer service and being astounding representations of what good/ honest business looks like.
Verified User
•
Sep 23, 2024
5.0/5
5.0/5
The experience at Dick Hannah Volkswagen in Vancouver was topnotch! All of the employees were awesome! Kudos to Alex who was the first person on the phone who helped us begin our car search and who was the sales representative who took us across the finish line with our purchase.
Verified User
•
Sep 23, 2024
5.0/5
5.0/5
We had an excellent experience at this location. Really helpful. Our family were so happy with the car that we drove home that night. Thank you Dick Hannah and thank you Isaac for all your help
Verified User
•
Sep 21, 2024
5.0/5
5.0/5
Alex was great and went to bat for us several times.
Verified User
•
Sep 14, 2024
5.0/5
5.0/5
I was helped by Alexander, Zac, and cooper today and Alexander was amazing! He was very knowledgeable, patient, and good spirited. He helped keep the whole encounter pleasant and I did not feel pressured into any purchase or like I was wasting his time. I did not interact with cooper but Zac was also very friendly and helped explain things if I had questions. Overall it was a very pleasant experience.
Verified User
•
Sep 10, 2024
5.0/5
5.0/5
Grant and Isaac were amazing! They were both very helpful and very kind. Special thanks to Grant!!
Verified User
•
Sep 3, 2024
5.0/5
5.0/5
Best car buying experience I've had in years and I plan to keep coming in for many years to come even when things were grim in my leasing process these guys pulled through
Verified User
•
Aug 29, 2024
5.0/5
5.0/5
Nathan and his team at the Vancouver Dick hannah completely turned my outlook about Dick Hannah around, I was ready to turn my vehicle in and just walk away without a vehicle due to past experiences with prior folks and vehicles, I was not wanting to negotiate or deal with the what if we do this, or do that game and Nathan was very understanding and did exactly what I was needing/wanting and kept my business with VW. Thank you for treating me like a person today and not just a commission or dollar sign! You are the true super hero today!
Verified User
•
Aug 28, 2024
5.0/5
5.0/5
Nathan and Zane were so polite and friendly. It made the whole process and enjoyable experience. Nathan made it such a relaxed atmosphere. Very personable and was very attentive. Zane was very helpful in the final process and Informative. The whole experience was Lo key and pleasurable. Thank you!
Grant and Zane made the process super easy and both were making sure I was happy and comfortable with my purchase. They provided great information and didn’t hide anything, while also going above and beyond to ensure customer satisfaction. Will absolutely recommend d the dealership to peers and will emphasize Grant and Zane’s fantastic customer service and being astounding representations of what good/ honest business looks like.
Verified User
•
Sep 23, 2024
5.0/5
5.0/5
The experience at Dick Hannah Volkswagen in Vancouver was topnotch! All of the employees were awesome! Kudos to Alex who was the first person on the phone who helped us begin our car search and who was the sales representative who took us across the finish line with our purchase.
Verified User
•
Sep 23, 2024
5.0/5
5.0/5
We had an excellent experience at this location. Really helpful. Our family were so happy with the car that we drove home that night. Thank you Dick Hannah and thank you Isaac for all your help
Verified User
•
Sep 21, 2024
5.0/5
5.0/5
Alex was great and went to bat for us several times.
Verified User
•
Sep 14, 2024
5.0/5
5.0/5
I was helped by Alexander, Zac, and cooper today and Alexander was amazing! He was very knowledgeable, patient, and good spirited. He helped keep the whole encounter pleasant and I did not feel pressured into any purchase or like I was wasting his time. I did not interact with cooper but Zac was also very friendly and helped explain things if I had questions. Overall it was a very pleasant experience.
Verified User
•
Sep 10, 2024
5.0/5
5.0/5
Grant and Isaac were amazing! They were both very helpful and very kind. Special thanks to Grant!!
Verified User
•
Sep 3, 2024
5.0/5
5.0/5
Best car buying experience I've had in years and I plan to keep coming in for many years to come even when things were grim in my leasing process these guys pulled through
Verified User
•
Aug 29, 2024
5.0/5
5.0/5
Nathan and his team at the Vancouver Dick hannah completely turned my outlook about Dick Hannah around, I was ready to turn my vehicle in and just walk away without a vehicle due to past experiences with prior folks and vehicles, I was not wanting to negotiate or deal with the what if we do this, or do that game and Nathan was very understanding and did exactly what I was needing/wanting and kept my business with VW. Thank you for treating me like a person today and not just a commission or dollar sign! You are the true super hero today!
Verified User
•
Aug 28, 2024
5.0/5
5.0/5
Nathan and Zane were so polite and friendly. It made the whole process and enjoyable experience. Nathan made it such a relaxed atmosphere. Very personable and was very attentive. Zane was very helpful in the final process and Informative. The whole experience was Lo key and pleasurable. Thank you!