Everyone was great! TJ was awesome. He helped us pick the right vehicle and he was very accommodating. The sales manager was great and the finance guy was hilarious! Great group of people. We will be back!
Verified User
•
Sep 19, 2020
5.0/5
5.0/5
We were looking specifically at the Jetta Sportwagen TDI from the 2015 recall. Your dealership by far has the best (and only) selection. You may be able to find one here or there, but not all in one location. I began working with Colin via phone and text. He was super helpful. It took us w week later than we were wanting to get up to Portland (we live in Klamath Falls and with the fires -husband is a firefighter- it was difficult to make it happen in a safe manner). When we got there on Friday mid-morning Colin was with another customer so he handed us over to TJ. TJ was great as well. Showed us all the vehicles we had seen in line and more. He went so far as to have one brought over from Vancouver, which was super helpful!!! We decided on one after much deliberation and TJ went to bat for us on prices and financing. Travis came up with a wonderful solution for us wanting to “keep the money local” by going through our bank in K Falls, but going through VW financing. A donation from VW to the charity of our choice. We then worked with Jacob to finalize everything and he was also on point! (He was a basketball player-on Point- point guard- get it 😅😂🤣) He went over some different options for us and was super helpful. Overall a fantastic experience and worth the drive from Klamath Falls!!!
Verified User
•
Sep 18, 2020
5.0/5
5.0/5
Reno, and Travis Both of them were up front and honest. My car broke and they were able to get me into a car that I wanted. The GM there was also friendly and very helpful with my situation
Verified User
•
Sep 16, 2020
5.0/5
5.0/5
Everything perfect 👌
Verified User
•
Sep 15, 2020
5.0/5
5.0/5
I worked with Chris and he worked real hard to get me the deal that worked for me.. Very professional and he was on my side.. Thanks Chris!!
Verified User
•
Sep 10, 2020
5.0/5
5.0/5
Reno and Travis are amazing!!! They helped me out so much!!! They got me an amazing deal and the car I’ve been wanting!!! Everyone go see Travis and Reno! They can make Magic happen
Verified User
•
Sep 8, 2020
5.0/5
5.0/5
Reno was amazing! Great customer service! Will definitely recommend!!
Verified User
•
Sep 7, 2020
5.0/5
5.0/5
Kirsten was very efficient, informative, and helpful. She provided great service even on a very busy day. We are very happy with our car buying process.
Verified User
•
Aug 29, 2020
5.0/5
5.0/5
Christopher went the extra mile to get the the car I wanted. No pressure and great to work with.
Verified User
•
Aug 24, 2020
4.0/5
4.0/5
Really low pressure, except having to wait for almost an hour to go over finance as the shop was closing wasn't great
Everyone was great! TJ was awesome. He helped us pick the right vehicle and he was very accommodating. The sales manager was great and the finance guy was hilarious! Great group of people. We will be back!
Verified User
•
Sep 19, 2020
5.0/5
5.0/5
We were looking specifically at the Jetta Sportwagen TDI from the 2015 recall. Your dealership by far has the best (and only) selection. You may be able to find one here or there, but not all in one location. I began working with Colin via phone and text. He was super helpful. It took us w week later than we were wanting to get up to Portland (we live in Klamath Falls and with the fires -husband is a firefighter- it was difficult to make it happen in a safe manner). When we got there on Friday mid-morning Colin was with another customer so he handed us over to TJ. TJ was great as well. Showed us all the vehicles we had seen in line and more. He went so far as to have one brought over from Vancouver, which was super helpful!!! We decided on one after much deliberation and TJ went to bat for us on prices and financing. Travis came up with a wonderful solution for us wanting to “keep the money local” by going through our bank in K Falls, but going through VW financing. A donation from VW to the charity of our choice. We then worked with Jacob to finalize everything and he was also on point! (He was a basketball player-on Point- point guard- get it 😅😂🤣) He went over some different options for us and was super helpful. Overall a fantastic experience and worth the drive from Klamath Falls!!!
Verified User
•
Sep 18, 2020
5.0/5
5.0/5
Reno, and Travis Both of them were up front and honest. My car broke and they were able to get me into a car that I wanted. The GM there was also friendly and very helpful with my situation
Verified User
•
Sep 16, 2020
5.0/5
5.0/5
Everything perfect 👌
Verified User
•
Sep 15, 2020
5.0/5
5.0/5
I worked with Chris and he worked real hard to get me the deal that worked for me.. Very professional and he was on my side.. Thanks Chris!!
Verified User
•
Sep 10, 2020
5.0/5
5.0/5
Reno and Travis are amazing!!! They helped me out so much!!! They got me an amazing deal and the car I’ve been wanting!!! Everyone go see Travis and Reno! They can make Magic happen
Verified User
•
Sep 8, 2020
5.0/5
5.0/5
Reno was amazing! Great customer service! Will definitely recommend!!
Verified User
•
Sep 7, 2020
5.0/5
5.0/5
Kirsten was very efficient, informative, and helpful. She provided great service even on a very busy day. We are very happy with our car buying process.
Verified User
•
Aug 29, 2020
5.0/5
5.0/5
Christopher went the extra mile to get the the car I wanted. No pressure and great to work with.
Verified User
•
Aug 24, 2020
4.0/5
4.0/5
Really low pressure, except having to wait for almost an hour to go over finance as the shop was closing wasn't great