Dick Hannah VW of Portland
4.9/5
4.9 /5
277 Verified Reviews
12345 East Burnside St, Portland, OR 97233, US
(503) 406-1131
277 Verified Reviews
Verified User
Mar 7, 2023
5.0/5
5.0 /5
Reno is the man! He made the process easy and pressure free. He was approachable and understanding of my situation. Great deal on the car too! Two thumbs up 👍🏼👍🏼

5.0/5
5.0 /5
Taylor made things very easy and was extremely helpful and informative. Thanks!

5.0/5
5.0 /5
Noe Galvez did an excellent job for us - he is very professional, poised and open...the way we prefer our interaction. He explained everything about the ID.4, our costs and leasing options. Initially, we felt with Tesla dropping their prices 20%, the value in our ID.4 would be overstated. However, by getting the instant discount via lease (for the tax credit and OR tax credit), we felt that more than offset any price reductions by Tesla. Jacob Ambert also gave us a pleasant experience when signing all the paperwork - the process was quick and streamlined without losing any key information (the fastest and most efficient we've ever experienced when buying or leasing a car). Overall a fantastic experience with Noe and Jacob.

5.0/5
5.0 /5
It was excellent

5.0/5
5.0 /5
This is the second car we've gotten through Reno at Dick Hannah. Reno has a very relaxed yet informative approach that made the experience of getting a car less stressful...I'd even go so far as to say enjoyable. We came in just for a test drive of the iD4, but ended up trading in our other VW the same day and driving out with our dream electric vehicle. Thanks also for being willing to answer all our questions, never once making us feel insignificant. We love that you know your cars, but never with ego or condescending vibes. Car sales people can be tough to deal with; Reno strikes the perfect balance and that's why we stuck with it and got another car from DH VW. Thank you!

5.0/5
5.0 /5
I liked that Taylor never made me feel pressured. I do wish the purchasing could take less time I was at the dealership 5 hours.

5.0/5
5.0 /5
Wonderful, friendly and knowledgeable Staff.

Verified User
Feb 21, 2023
5.0/5
5.0 /5
The car-buying process was smooth and easy. My sale person, Jermey did a fantastic job explaining everything, working out a great price, and was willing to help me through every step of the way.

5.0/5
5.0 /5
Sam was incredible. Great customer service and he made the buying experience very easy. Never felt like I was being “sold” something. He’s a good dude!!

5.0/5
5.0 /5
Brandon was very kind during my car buying experience and has provided great follow up since.