Diehl Mitsubishi
4.3/5
4.3 /5
34 Verified Reviews
3710 Lincoln Way East, Massillon, OH 44646, US
(330) 478-1801
34 Verified Reviews
4.0/5
4.0 /5
No idea about any features except some drive modesI was very excited because it's my first brand new car.I was looking for this car and watching videos past two months.I like the car very much but I was very disappointed when I see charging port.It has only one port and no fast charging one.I have watched more than 20 videos about this car and never saw one charging port even in basic trim.I don't know why I put extra money for SE.But car drives great and I also thought SE have moonroof but NO.

3.0/5
3.0 /5
The tires I have on are 65,000m tires and they barely have 24,00m on them and feeling with my fingers they seam to have lots of tread left. I was told they have 3/32 and 4/32 tread depth and should think of getting new tires. So I took the car to where I bought the tires ( NTB ) and they checked with a tread gauge and all the tires checked with 5/32 or more . I'm not getting new tires and if I was it wouldn't be at your store.I believe I was mislead

5.0/5
5.0 /5
Gave me price that was quoted.

5.0/5
5.0 /5
The advisor, I think was Garrett and he was great! It was nice to have someone polite in service.

5.0/5
5.0 /5
Everyone was very polite and the work was done quickly

3.0/5
3.0 /5
Un construction was confusing. Kind of loud in waiting areaNormally they give a car wash coupon to go wash after service.Couldn’t tell me how many oil changes I had left through Mitsubishi and deil from purchaseMore knowledge on what a customer has left to use maintenance wise that was offered when purchased vehicle.. felt like I was rushed outNo reminder on windshield when I’m due back.Advisor uncertain of how many oil changes I had left through Mitsubishi and deil.Over a month to get booked in

1.0/5
1.0 /5
More employees so waiting time isn't so long,listened to another customer complaining while I waited their waiting time was very long aswell

5.0/5
5.0 /5
Christina Long is very helpful and knowledgeable. She was great to work with.Luke Phillips was great. He is very knowledgeable and a valuable asset to your business. He has followed up with us making sure if we had any concerns or questions, he is available by phone or at the dealership. A great kid.

3.0/5
3.0 /5
everything went wellno problemhad to reset allwent well

5.0/5
5.0 /5
Check out was not timely due to the fact once my vehicle was brought to me it was filthy. I had paid for a complete detail and it wasn't done but on invoice. Very disappointed.