It is expensive.It is difficult to know where should you leave car for maintenance repair. No clear sign.Timely service and communication throughout.
Verified User
•
Nov 10, 2025
5.0/5
5.0/5
You all are great as is.Prompt service, polite, always helping me by explaining what I need for my car. Help me keep on track with my service needs and when its time for my checkups. They have great discounts and coupons. I am 74 years old and the discounts really help. They take their time and answer my questions with a smile. Very patient with the elderly and understanding even if you ask the same question twice. They remind me so that I do not miss when its time for a tune up or anything. They are the best.
Verified User
•
Nov 10, 2025
5.0/5
5.0/5
Don Herring Mitsubishi is the best!Excellent customer, friendly and very helpful with my needs.
Verified User
•
Nov 9, 2025
2.0/5
2.0/5
All was fineWas nice - but very different from the outstanding service I use to receive.The last 2 times I’ve had my car serviced, there was foot papers and number paper.Serious loss of exceeding customer service. Now average is most common.Employee was in his office on his phone and only looked up when I said something. Significant change from how the service use to be.
Verified User
•
Nov 9, 2025
4.0/5
4.0/5
Jose serviced my car within the time he promised me. He was in touch every step of the way in letting me know the progress.They do a good service
Verified User
•
Nov 6, 2025
5.0/5
5.0/5
EXCELLENT CUSTOMER SERVICEWell,I've been coming to this Don Herring Mitsubishi in Irving for years and every time the customer service is ALWAYS excellent!!! The service people are always kind and friendly. The waiting aera is always clean and free of clutter. Beautiful vibe!!!
Verified User
•
Nov 2, 2025
5.0/5
5.0/5
Great service. They kept me informed during the repair.
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
great service and great people
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
GREAT SERVICE ALWAYSAlways good service
Verified User
•
Oct 29, 2025
4.0/5
4.0/5
Have bought several cars from the Irving location and have always been treated with respect. Service department is always fast and reliable.
It is expensive.It is difficult to know where should you leave car for maintenance repair. No clear sign.Timely service and communication throughout.
Verified User
•
Nov 10, 2025
5.0/5
5.0/5
You all are great as is.Prompt service, polite, always helping me by explaining what I need for my car. Help me keep on track with my service needs and when its time for my checkups. They have great discounts and coupons. I am 74 years old and the discounts really help. They take their time and answer my questions with a smile. Very patient with the elderly and understanding even if you ask the same question twice. They remind me so that I do not miss when its time for a tune up or anything. They are the best.
Verified User
•
Nov 10, 2025
5.0/5
5.0/5
Don Herring Mitsubishi is the best!Excellent customer, friendly and very helpful with my needs.
Verified User
•
Nov 9, 2025
2.0/5
2.0/5
All was fineWas nice - but very different from the outstanding service I use to receive.The last 2 times I’ve had my car serviced, there was foot papers and number paper.Serious loss of exceeding customer service. Now average is most common.Employee was in his office on his phone and only looked up when I said something. Significant change from how the service use to be.
Verified User
•
Nov 9, 2025
4.0/5
4.0/5
Jose serviced my car within the time he promised me. He was in touch every step of the way in letting me know the progress.They do a good service
Verified User
•
Nov 6, 2025
5.0/5
5.0/5
EXCELLENT CUSTOMER SERVICEWell,I've been coming to this Don Herring Mitsubishi in Irving for years and every time the customer service is ALWAYS excellent!!! The service people are always kind and friendly. The waiting aera is always clean and free of clutter. Beautiful vibe!!!
Verified User
•
Nov 2, 2025
5.0/5
5.0/5
Great service. They kept me informed during the repair.
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
great service and great people
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
GREAT SERVICE ALWAYSAlways good service
Verified User
•
Oct 29, 2025
4.0/5
4.0/5
Have bought several cars from the Irving location and have always been treated with respect. Service department is always fast and reliable.