Don Herring North Mitsubishi
4.7/5
4.7 /5
141 Verified Reviews
4225 West Plano Pkwy, Plano, TX 75093, US
(972) 387-8600
141 Verified Reviews
5.0/5
5.0 /5
Evan is the best and most efficient , kind and genuinely caring service person I have ever encountered. Since my first time at Don Herring Plano in 2023 his 10 out of 10 customer service skills made me a loyal customer of this location.I always receive honest and courteous service whenever I bring in my vehicle.

5.0/5
5.0 /5
Always professional and trustworthy dealership. They are the reason I've never taken my car anywhere else but to the dealership.Always polite, helpful and trustworthy.

3.0/5
3.0 /5
was easy to navigate.Service is good. Cost of service can be pretty steep.

5.0/5
5.0 /5
I would like to recognize Evan and Blas. Both made my experience exceptional with their great personalities and friendly demeanor.Great service.

4.0/5
4.0 /5
Its difficult to be able to afford all the things that need to be done to an old car. I really was just coming in to make sure the care was safe after a wreck, so items need to be listed in better order of priority. I think a budget should be established with the customer. "what is your budget limit for maintenance in one visit?" - I would say something like 500 or 400 dollars. We would just do spark plugs and alignment . .. etc/ - I ended up with 700 dollars of work and could not really afford that if it was not criticalThe location is odd. It is sometimes difficult to navigate and distinguish the route to the drop off area. This is not really something the dealership has much control over.Very quick service, well explained problems. Easy drop off procedure.

5.0/5
5.0 /5
There may still be some break concerns and I am unsure If they topped off the fluids in the vehicle.Staff was professional and friendly

5.0/5
5.0 /5
I had a perfect experience on my visit!Very friendly and polite staff working here!

5.0/5
5.0 /5
Good team and great services. This is my 3rd Mitsubishi car with Don Herring Plano. Highly recommendedGood service, service advisors are very helpful.

1.0/5
1.0 /5
The guy was a heavy set black guy.The experience I had.Service guy stalled in order to pressure us for more work. Didn’t have car ready at pickup.Service guy. Heavy set African American was very rude.

5.0/5
5.0 /5
Was good