Its difficult to be able to afford all the things that need to be done to an old car. I really was just coming in to make sure the care was safe after a wreck, so items need to be listed in better order of priority. I think a budget should be established with the customer. "what is your budget limit for maintenance in one visit?" - I would say something like 500 or 400 dollars. We would just do spark plugs and alignment . .. etc/ - I ended up with 700 dollars of work and could not really afford that if it was not criticalThe location is odd. It is sometimes difficult to navigate and distinguish the route to the drop off area. This is not really something the dealership has much control over.Very quick service, well explained problems. Easy drop off procedure.
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
There may still be some break concerns and I am unsure If they topped off the fluids in the vehicle.Staff was professional and friendly
Verified User
•
Oct 19, 2025
5.0/5
5.0/5
I had a perfect experience on my visit!Very friendly and polite staff working here!
Verified User
•
Oct 18, 2025
5.0/5
5.0/5
Good team and great services. This is my 3rd Mitsubishi car with Don Herring Plano. Highly recommendedGood service, service advisors are very helpful.
Verified User
•
Oct 16, 2025
1.0/5
1.0/5
The guy was a heavy set black guy.The experience I had.Service guy stalled in order to pressure us for more work. Didn’t have car ready at pickup.Service guy. Heavy set African American was very rude.
Verified User
•
Oct 16, 2025
5.0/5
5.0/5
Was good
Verified User
•
Oct 10, 2025
5.0/5
5.0/5
Service was courteous and prompt. Repairs were completed within the promised time frame.
Verified User
•
Oct 7, 2025
5.0/5
5.0/5
Excellent service given to me from booking this service through the phone call and service completion. As of now I don’t see any improvement required. Thank you.I received excellent support & service
Its difficult to be able to afford all the things that need to be done to an old car. I really was just coming in to make sure the care was safe after a wreck, so items need to be listed in better order of priority. I think a budget should be established with the customer. "what is your budget limit for maintenance in one visit?" - I would say something like 500 or 400 dollars. We would just do spark plugs and alignment . .. etc/ - I ended up with 700 dollars of work and could not really afford that if it was not criticalThe location is odd. It is sometimes difficult to navigate and distinguish the route to the drop off area. This is not really something the dealership has much control over.Very quick service, well explained problems. Easy drop off procedure.
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
There may still be some break concerns and I am unsure If they topped off the fluids in the vehicle.Staff was professional and friendly
Verified User
•
Oct 19, 2025
5.0/5
5.0/5
I had a perfect experience on my visit!Very friendly and polite staff working here!
Verified User
•
Oct 18, 2025
5.0/5
5.0/5
Good team and great services. This is my 3rd Mitsubishi car with Don Herring Plano. Highly recommendedGood service, service advisors are very helpful.
Verified User
•
Oct 16, 2025
1.0/5
1.0/5
The guy was a heavy set black guy.The experience I had.Service guy stalled in order to pressure us for more work. Didn’t have car ready at pickup.Service guy. Heavy set African American was very rude.
Verified User
•
Oct 16, 2025
5.0/5
5.0/5
Was good
Verified User
•
Oct 10, 2025
5.0/5
5.0/5
Service was courteous and prompt. Repairs were completed within the promised time frame.
Verified User
•
Oct 7, 2025
5.0/5
5.0/5
Excellent service given to me from booking this service through the phone call and service completion. As of now I don’t see any improvement required. Thank you.I received excellent support & service