I called and this was way easier to do than using the online scheduler.When coming into the garage, I pulled in and then had a man on a golf cart staring at me so I would move. I then had to back out of the garage and let him out only for them to go drive around the lot.Also, never received any updates on my car while I left the facility. The chairs were gross and falling apart so didn’t want to sit in the seating area.My “service engine soon” light came on once I was home but went off a few days after. This was alarming but also know I’ve had to have my oil drained after due to the technician putting too much oil in during an oil change, this was how my experience has always been so was not super surprised.Left comments throughout the survey.There was someone in the office where I was to pay and had to stand in the garage for almost 10-15 minutes waiting. Then when they were not budging I was asked to come in the office and pay with them in there as well, which was fine, but not sure why that wasn’t just done in the first place.

xxxnew to the process - did not know for sure where to drop off car

Courteous and friendly. Too good care of our car.

just waited long time for oil change and recall then found out another recall wasn't completedthis place is nice and friendlyQuick and easy to work with

May be more detailed workNaNaNot rectified all the problems at one time i have to tell them they didn’t did well in vehicle inspection other than just saying its safe to driveCouldn’t rectify all of the issues didn’t even address them until i asked him and answered he will do them in next visitNot rectified the issue what i have asked forI wish they take more time and listen to customer concerns more rather than just simply saying its good to driveNa

It was completed correctly but it took an extended time. So I answered no due to the length of time it took to get the problem fixed because it wasn't fixed during "this visit."I feel like the Service Manager worked very hard to fix the vehicle's problem while keeping my cost as low as possible. He gave me options to decide the best option.

Fast and Efficient

Service was great

Very Nice People

I had asked that the shattered window glass be vacuumed up and there was a lot in my floorboard still.