Audio system was not functional on delivery. Needs an amplifier replacement which is back ordered.Audio system of my new vehicle was not functional on delivery. Service team said the amplifier needs to be replacement but is back ordered. New vehicles should not be delivered with defects.

Everything was perfect. ☺️Everyone we interacted with was amazing. Rich and Chris were fantastic to work with. Alex did a fantastic walk-thru of how the functions of the vehicle worked. Robert made the financing part of the purchase so simple. We really enjoyed our experience from start to finish

Sales person was new, however, always got the answer to any question asked. Was very polite and courteous. Was not at all pushy and very willing to show me any car I was interested in.Enthusiastic, polite and considerate. Not at all pushy.

Excellent

I wish I could rate the experience higher. Very easy process, no pressure, love my new Mitsubishi!!! I have purchased Hyundai for the last 15 years but so far Mitsubishi and Doug Smith have exceeded my expectations.Very easy, no pressure buying experience. They explained all of my options and gave me a great deal on my new car.

We have loved working with the people at Doug Smith. We feel like we were offered a very fair price on a beautiful vehicle. If I have to pick one thing about improvement, it would be that our finance guy did not let us choose our license plate style. He chose that for us without having a conversation with us about it. It will be fine, but we would have chosen differently. Other than that little thing, everything was great! I would (and already have) recommended your dealership to a friendGreat service, low pressure, honest.

The technician spent 30 minutes using a scanner. That is something that I can do too with my own scanner.Read my comments.See my commentsGet a second opinion.

Everyone was friendly and helpful

NothingThey said they will clean my car after the service, but unfortunately their car wash door was broken at the time.The service advisor was very nice, polite and friendly.

I was met immediately by your service manager and they took over after she reviewed the items to be serviced.