Paul and Will were prompt, professional and knowledgeable. I’ve had bad experiences in the past with workmen in my home so am naturally skeptical but they put me at ease. Paul explained everything and made sure I had the manual and would register my warranty. Great job!!! So happy to have hot water!DRF could do better with some communications and give options of text message or email. There is a LOT to do on the phone; text messages as well as upload pics and fill out forms. You need great eyesight, great WiFi (not always good in rural areas), and lots of time and patience but it’s all good in the end.

Great jobs!

They were courteous and quick. They explained everything and even let me be nosey and see what was going on while they were working. I highly recommend DRF Water Heating Solutions. Kevin & Eddie were quick and informative. They showed me how to light the water heater, should the pilot light go out. They got my cold shower back to being a hot shower. Much appreciated!

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from DRF Water Heating Solutions!Ryan and Jason from DRF Water Heating Solutions were absolutely fantastic from start to finish. They arrived right on time, were friendly and professional, and explained everything clearly before getting started. The entire water heater replacement was handled efficiently — no mess, no stress, and they made sure everything was working perfectly before they left.What stood out most was their attention to detail and the care they took to ensure everything was done the right way. They even took the time to go over maintenance tips and made sure I was completely satisfied before wrapping up. It’s rare these days to find a team that’s this courteous, knowledgeable, and dedicated to great customer service.I highly recommend DRF Water Heating Solutions for anyone needing water heater replacement or service — they made the whole process smooth, professional, and worry-free!

Service that went above and beyond. He walked us through the changes and noted things out of the ordinary. I grateful for their diligence to great customer support. They did more than what was necessary. Thank you!

Clear explanation of services provided. Excellent delivery and cleaned really well after they were done.

Very professional and efficient

Very efficient and professional. He explained everything and made sure everything was done right.

They were very courteous, efficient, professional, and did a really good job

Robert and Jorge provided fast, friendly installation of our water heater. They answered all our questions and left the work area in great shape.