Install went fine. Disappointed that Andy needed to make a comment to my Union employed husband about us not using Union plumber for the replacement water heater and installation, not great customer service if that’s what we remember from the experience.Your team also left boxes in my yard without telling us, rained overnight. I thought DRF would also be taking away all boxes and clean up.
Anonymous
•
Feb 17, 2026
5.0/5
5.0/5
Impressed with the way they evaluated the work, planed and performed the job
Anonymous
•
Feb 17, 2026
5.0/5
5.0/5
The gentleman who installed our water heater today did a GREAT job. They paid a lot of attention to detail when installing it and were very patient in answering our many questions. Plus they were very polite. We would highly recommend them to anyone needing a water heater installed.
Anonymous
•
Feb 17, 2026
5.0/5
5.0/5
Professional, respectfully, thorough and quick
Anonymous
•
Feb 17, 2026
5.0/5
5.0/5
Good communication and efficient installation
Anonymous
•
Feb 16, 2026
5.0/5
5.0/5
The apprentice was very knowledgeable and explained everything very well
Anonymous
•
Feb 16, 2026
5.0/5
5.0/5
Paul and Will were very meticulous with the install, explaining the safety and assurance warranty (gas/carbon monoxide detector and water detection alarm package, and Lowes 5 yr extended Protection Plan), and relief valve overflow pipe. Very pleased
Anonymous
•
Feb 16, 2026
5.0/5
5.0/5
Eric and Andres were friendly,and professional. They explained every step to ensure I had full understanding of what was going on. I appreciate the efficient and service they provide. Thank you
Anonymous
•
Feb 16, 2026
5.0/5
5.0/5
Polite, professional, quick and were very helpful. Quality of work and effort to clean up the pipes that worked with the water heater is much appreciated
Anonymous
•
Feb 16, 2026
5.0/5
5.0/5
Kevin and Anthony did very good job. Everything they left clean and no damage on the floors. Kevin explain everything how to use and set the heater. We are very happy with the provide service. Thank you very much.
Install went fine. Disappointed that Andy needed to make a comment to my Union employed husband about us not using Union plumber for the replacement water heater and installation, not great customer service if that’s what we remember from the experience.Your team also left boxes in my yard without telling us, rained overnight. I thought DRF would also be taking away all boxes and clean up.
Anonymous
•
Feb 17, 2026
5.0/5
5.0/5
Impressed with the way they evaluated the work, planed and performed the job
Anonymous
•
Feb 17, 2026
5.0/5
5.0/5
The gentleman who installed our water heater today did a GREAT job. They paid a lot of attention to detail when installing it and were very patient in answering our many questions. Plus they were very polite. We would highly recommend them to anyone needing a water heater installed.
Anonymous
•
Feb 17, 2026
5.0/5
5.0/5
Professional, respectfully, thorough and quick
Anonymous
•
Feb 17, 2026
5.0/5
5.0/5
Good communication and efficient installation
Anonymous
•
Feb 16, 2026
5.0/5
5.0/5
The apprentice was very knowledgeable and explained everything very well
Anonymous
•
Feb 16, 2026
5.0/5
5.0/5
Paul and Will were very meticulous with the install, explaining the safety and assurance warranty (gas/carbon monoxide detector and water detection alarm package, and Lowes 5 yr extended Protection Plan), and relief valve overflow pipe. Very pleased
Anonymous
•
Feb 16, 2026
5.0/5
5.0/5
Eric and Andres were friendly,and professional. They explained every step to ensure I had full understanding of what was going on. I appreciate the efficient and service they provide. Thank you
Anonymous
•
Feb 16, 2026
5.0/5
5.0/5
Polite, professional, quick and were very helpful. Quality of work and effort to clean up the pipes that worked with the water heater is much appreciated
Anonymous
•
Feb 16, 2026
5.0/5
5.0/5
Kevin and Anthony did very good job. Everything they left clean and no damage on the floors. Kevin explain everything how to use and set the heater. We are very happy with the provide service. Thank you very much.