The gentlemen who did the installation were very polite and finished the work quickly. The installation was great. I don't like that I was stuck with the packaging and large box to throw away. I don't remember being stuck with it last time your company installed, and whenever I get a new appliance I never get stuck with the large packaging to dispose of. For the amount I paid I would think you could get rid of that since you're taking the old water heater with you. If this is the normal protocol, then it is not the fault of the installers. I'm just unhappy with being stuck with this part in general.

Very professional and nice. Kevin took time to explain and to answer my questions.

Very professional and explanatory

Both Ryan and Francisco were very professional. They took time to protect our new flooring with mats and were very careful removing and installing our new water heater. The installation is very clean and completed in a timely fashion. Before leaving they asked if I had any questions and pointed out where to find the emergency stop procedure and numbers to call if there are issues.

Kevin promptly diagnosed the issues and provided clear path forward, repairs involved and an estimate. Happy with the service.

They were quick and efficient !

Professional, friendly and efficient

Both of the guys were nice, helpful, cleanly and professional. They got the job done and it didn't take too long. They even managed to do it without shutting off the main water line to my building.

Ryan and Francisco were very professional and friendly. They were here to install a new water heater and take out the old one. They were very quick and efficient in that process. They area that had to work with was tight, but they navigated everything easily. They made sure I knew what they were doing every step of the way. They also kept everything clean! Ryan also took the time to show me how the new water heater works. Really appreciate the work these guys did. Would definitely call them back for any plumbing needs!

Great service!! Friendly and professional. Will use them again.