They were fast and communicated with me. The installation appears to be good.
Anonymous
•
Aug 9, 2025
5.0/5
5.0/5
The service persons were very professional and informed
Anonymous
•
Aug 9, 2025
5.0/5
5.0/5
These guys can definitely teach a class on professionalism and know how. They were personable and yet down to the business. They ended up here due to botch ups from another company. My family is now back on track. They responded in a timely manner and now I have HOT WATER!! Awesome!! I'm definitely referring these guys.
Anonymous
•
Aug 9, 2025
5.0/5
5.0/5
On time and professional installation left my home clean and provided ignition instructions .
Anonymous
•
Aug 8, 2025
5.0/5
5.0/5
Both Robert and Andres were diligent and very professional in their work. They kept me apprised of every nuance of the unassembling, removal, modifications and added intelligent / common sense features during the install. They were very cautious and considerate of the surrounding mechanical room area, furnace and air conditioning ductwork and the carpeting outside that area. They had some great suggestions and thoughtful insights for me while the water system was repressurizing. They were very courteous, informative and patient with any questions I had. The install went great and it was a pleasure having them here to ake care of our water heater issue. Kudos to DRF for having these techs as team members with your company. I definitely would be happy to see them again if another issue would come up, and recommend them by name with high praise. Thanks for handling our problem within hours of being contacted and sending a great team to resolve our water heater problem.
Anonymous
•
Aug 8, 2025
5.0/5
5.0/5
Very gracious and patient with all my questions. Efficient, neat installation, including added shutoff valve installation purchased for whole water humidifier.Great job!
Anonymous
•
Aug 8, 2025
5.0/5
5.0/5
Terrific guys and understanding when I showed up late. Did a great job. Thank you Robert and Andres!
Anonymous
•
Aug 8, 2025
5.0/5
5.0/5
The guys did a wonderful job and very professional with great customer service skills.
They were fast and communicated with me. The installation appears to be good.
Anonymous
•
Aug 9, 2025
5.0/5
5.0/5
The service persons were very professional and informed
Anonymous
•
Aug 9, 2025
5.0/5
5.0/5
These guys can definitely teach a class on professionalism and know how. They were personable and yet down to the business. They ended up here due to botch ups from another company. My family is now back on track. They responded in a timely manner and now I have HOT WATER!! Awesome!! I'm definitely referring these guys.
Anonymous
•
Aug 9, 2025
5.0/5
5.0/5
On time and professional installation left my home clean and provided ignition instructions .
Anonymous
•
Aug 8, 2025
5.0/5
5.0/5
Both Robert and Andres were diligent and very professional in their work. They kept me apprised of every nuance of the unassembling, removal, modifications and added intelligent / common sense features during the install. They were very cautious and considerate of the surrounding mechanical room area, furnace and air conditioning ductwork and the carpeting outside that area. They had some great suggestions and thoughtful insights for me while the water system was repressurizing. They were very courteous, informative and patient with any questions I had. The install went great and it was a pleasure having them here to ake care of our water heater issue. Kudos to DRF for having these techs as team members with your company. I definitely would be happy to see them again if another issue would come up, and recommend them by name with high praise. Thanks for handling our problem within hours of being contacted and sending a great team to resolve our water heater problem.
Anonymous
•
Aug 8, 2025
5.0/5
5.0/5
Very gracious and patient with all my questions. Efficient, neat installation, including added shutoff valve installation purchased for whole water humidifier.Great job!
Anonymous
•
Aug 8, 2025
5.0/5
5.0/5
Terrific guys and understanding when I showed up late. Did a great job. Thank you Robert and Andres!
Anonymous
•
Aug 8, 2025
5.0/5
5.0/5
The guys did a wonderful job and very professional with great customer service skills.