Every one was very nice and answered all my questions patiently.
Verified User
•
Jul 30, 2025
4.0/5
4.0/5
There was not a lot of parking.Service advisor Grayson was very nice and detailed.
Verified User
•
Jul 24, 2025
5.0/5
5.0/5
Chairs are worn out and carpet is filthyI posted the same comments last time a gave a review. I would be embarrassed at the service waiting area if I owned it but obviously it doesn’t bother the Gilstrap’s.
Verified User
•
Jul 20, 2025
5.0/5
5.0/5
THEY DID THE JOB VERY WELL AND LET ME KNOW WHAT NEEDED TO BE DONEThe work I had done was professionally.Done and courteous
Verified User
•
Jul 9, 2025
4.0/5
4.0/5
The people are great and overall my service was fine, but my service was scheduled for 8AMInitially my wife was going to be waiting for the car, but we decided to leave the car the night before and they would have it all day long.when we got there at 5:30 they were still working on it and we were waiting on it for another 30 minutes. I understand they prioritize jobs but for a 8AM appointment, it should have been done long before 6PM
Verified User
•
Jul 9, 2025
5.0/5
5.0/5
She was new and just needed to learn more about her carsThey wa great all the way around service!
Verified User
•
Jul 8, 2025
5.0/5
5.0/5
AMAZING staff! Austin was very friendly and understanding of my needs and concerns buying a new car for the FIRST TIME! Jay was extremely fun to be around and so helpful to Austin, as well as myself and even my 15 year old daughter. Last but not least, Dan…DAN IS THE MAN! I’ve never bought a brand new car and haven’t had a car payment in 15 years, so I was nervous. Dan took the time to break down the financing in a way that I could clearly understand, and even went as far as breaking it down to a daily budget.The entire staff came together and made a long, nerve wracking process very entertaining and enjoyable when spending a day in a car dealership was the last thing I thought I would be doing! Thank you Mr. Gilstrap and wonderful staff!The staff was super friendly, helpful, and I all around enjoyed being there!
Verified User
•
Jul 6, 2025
5.0/5
5.0/5
Staff is very helpful and friendly. The facility is very clean.
Verified User
•
Jul 1, 2025
4.0/5
4.0/5
DecentDecent, needs some cleaning that’s allPlastic trim around the in the left rear was not installed properly.Pretty decent serviceDecent service
Every one was very nice and answered all my questions patiently.
Verified User
•
Jul 30, 2025
4.0/5
4.0/5
There was not a lot of parking.Service advisor Grayson was very nice and detailed.
Verified User
•
Jul 24, 2025
5.0/5
5.0/5
Chairs are worn out and carpet is filthyI posted the same comments last time a gave a review. I would be embarrassed at the service waiting area if I owned it but obviously it doesn’t bother the Gilstrap’s.
Verified User
•
Jul 20, 2025
5.0/5
5.0/5
THEY DID THE JOB VERY WELL AND LET ME KNOW WHAT NEEDED TO BE DONEThe work I had done was professionally.Done and courteous
Verified User
•
Jul 9, 2025
4.0/5
4.0/5
The people are great and overall my service was fine, but my service was scheduled for 8AMInitially my wife was going to be waiting for the car, but we decided to leave the car the night before and they would have it all day long.when we got there at 5:30 they were still working on it and we were waiting on it for another 30 minutes. I understand they prioritize jobs but for a 8AM appointment, it should have been done long before 6PM
Verified User
•
Jul 9, 2025
5.0/5
5.0/5
She was new and just needed to learn more about her carsThey wa great all the way around service!
Verified User
•
Jul 8, 2025
5.0/5
5.0/5
AMAZING staff! Austin was very friendly and understanding of my needs and concerns buying a new car for the FIRST TIME! Jay was extremely fun to be around and so helpful to Austin, as well as myself and even my 15 year old daughter. Last but not least, Dan…DAN IS THE MAN! I’ve never bought a brand new car and haven’t had a car payment in 15 years, so I was nervous. Dan took the time to break down the financing in a way that I could clearly understand, and even went as far as breaking it down to a daily budget.The entire staff came together and made a long, nerve wracking process very entertaining and enjoyable when spending a day in a car dealership was the last thing I thought I would be doing! Thank you Mr. Gilstrap and wonderful staff!The staff was super friendly, helpful, and I all around enjoyed being there!
Verified User
•
Jul 6, 2025
5.0/5
5.0/5
Staff is very helpful and friendly. The facility is very clean.
Verified User
•
Jul 1, 2025
4.0/5
4.0/5
DecentDecent, needs some cleaning that’s allPlastic trim around the in the left rear was not installed properly.Pretty decent serviceDecent service