While we waited the salesman was very courteous showing us around the new models and the latest added options on the Outlanders.Nice Folks
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
Can't think of anything else in this area.Location
Verified User
•
Oct 12, 2025
5.0/5
5.0/5
My next car will be with your groupVery professional
Verified User
•
Oct 2, 2025
3.0/5
3.0/5
I think it could use some more sprucing and warmness for customers. Just kind of looks hard and cold.Just took a little longer, but it could be that I was in the process of unexpectedly purchasing a new car while waiting on my car I brought in for maintenance.Thank you for that maintenance team for the great service. And Thank Rob for his excellent customer service and care!!
Verified User
•
Oct 1, 2025
5.0/5
5.0/5
The service dept at Edd Kirby is top tier!Fast, friendly service!
Verified User
•
Sep 14, 2025
5.0/5
5.0/5
Jason is very attentive & gets things done!They went over & above including detailing the Eclipse Cross on this last visit!
Verified User
•
Sep 14, 2025
5.0/5
5.0/5
Great service they got me in day of call! Very friendly staff
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
The customer service technician was very professional and customer friendly. The service was great. I appreciate the work that was done on my SUV.
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
The only issue is that if I get service early, the system thinks I missed my appointment and sends me messages to reschedule.The floor on the driver's side was dirty.The service is excellent. Every time I arrive early for my oil change appointments they somehow work me in and finish fast. It would be perfectly reasonable for them to start working on my car at the actual appointment time but they go above and beyond. They take good care of my car; last time I was there they rotated the tires for free, and the time before that they showed me how dirty the filter was and we agreed to replace it.
While we waited the salesman was very courteous showing us around the new models and the latest added options on the Outlanders.Nice Folks
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
Can't think of anything else in this area.Location
Verified User
•
Oct 12, 2025
5.0/5
5.0/5
My next car will be with your groupVery professional
Verified User
•
Oct 2, 2025
3.0/5
3.0/5
I think it could use some more sprucing and warmness for customers. Just kind of looks hard and cold.Just took a little longer, but it could be that I was in the process of unexpectedly purchasing a new car while waiting on my car I brought in for maintenance.Thank you for that maintenance team for the great service. And Thank Rob for his excellent customer service and care!!
Verified User
•
Oct 1, 2025
5.0/5
5.0/5
The service dept at Edd Kirby is top tier!Fast, friendly service!
Verified User
•
Sep 14, 2025
5.0/5
5.0/5
Jason is very attentive & gets things done!They went over & above including detailing the Eclipse Cross on this last visit!
Verified User
•
Sep 14, 2025
5.0/5
5.0/5
Great service they got me in day of call! Very friendly staff
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
The customer service technician was very professional and customer friendly. The service was great. I appreciate the work that was done on my SUV.
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
The only issue is that if I get service early, the system thinks I missed my appointment and sends me messages to reschedule.The floor on the driver's side was dirty.The service is excellent. Every time I arrive early for my oil change appointments they somehow work me in and finish fast. It would be perfectly reasonable for them to start working on my car at the actual appointment time but they go above and beyond. They take good care of my car; last time I was there they rotated the tires for free, and the time before that they showed me how dirty the filter was and we agreed to replace it.