Great service they got me in day of call! Very friendly staff
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
The customer service technician was very professional and customer friendly. The service was great. I appreciate the work that was done on my SUV.
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
The only issue is that if I get service early, the system thinks I missed my appointment and sends me messages to reschedule.The floor on the driver's side was dirty.The service is excellent. Every time I arrive early for my oil change appointments they somehow work me in and finish fast. It would be perfectly reasonable for them to start working on my car at the actual appointment time but they go above and beyond. They take good care of my car; last time I was there they rotated the tires for free, and the time before that they showed me how dirty the filter was and we agreed to replace it.
Verified User
•
Aug 1, 2025
5.0/5
5.0/5
Could not get scheduled for the Chattanooga office, the online system kept trying to schedule me for Dalton location,couldn't get anyone on the phone, so I had to go to the store and schedule the appointment for the same day, it was scheduled later that day
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
Fast and friendly service! Service completion time within stated time. Jason and Hayden always give the costs upfront and tells you what is needed. A+!
Great service they got me in day of call! Very friendly staff
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
The customer service technician was very professional and customer friendly. The service was great. I appreciate the work that was done on my SUV.
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
The only issue is that if I get service early, the system thinks I missed my appointment and sends me messages to reschedule.The floor on the driver's side was dirty.The service is excellent. Every time I arrive early for my oil change appointments they somehow work me in and finish fast. It would be perfectly reasonable for them to start working on my car at the actual appointment time but they go above and beyond. They take good care of my car; last time I was there they rotated the tires for free, and the time before that they showed me how dirty the filter was and we agreed to replace it.
Verified User
•
Aug 1, 2025
5.0/5
5.0/5
Could not get scheduled for the Chattanooga office, the online system kept trying to schedule me for Dalton location,couldn't get anyone on the phone, so I had to go to the store and schedule the appointment for the same day, it was scheduled later that day
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
Fast and friendly service! Service completion time within stated time. Jason and Hayden always give the costs upfront and tells you what is needed. A+!