I found your car salesman, Enes Karaduman very informative and tried to make sure I understood all the information I was receiving was understood. Gave me trust that his information was very true and honest. He definitely tried to help me to make the right decision. He also went the extra mile just to show me how to connect my phone to the cars systems.

Excellent service from start to finish

Overall I think it’s fair, due to a computer issue I received a vehicle update with the wrong vehicle, this happened twice. Then when I started the car the service update warning on the dash had not been cancelled, I did ring the dealership to ask why and they said I’d receive info on Monday regarding the resetting of the service/oil change indication, as if 12.15 on Monday I’ve still not received any info regarding the warning on the dash, I’ve since found out how to accept and cancel this warning.

Disappointing that long lead times and little choice of used Q4 sportback models/availability

Amazing. I cannot thank you enough due to unexpected circumstance's I could not get back in for my car as agreed you have been without a doubt the best customer service i have ever received and I am truly grateful to the team at Edinburgh Audi x

Sam was very professional and kept me informed on what was happening with my car. I also got a lovely gift left on the seat for me,which was a really nice touch.

FRANCESCA GISOLDO was brilliant from start to finish

Simple to use Good service

Good communication about picking the car up and returning it and taking into consideration I was nightshift.

Great communication throughout the whole process. Pre, during and post.