Attentive service, friendly staff and good value. Ryan my service adviser was very friendly and helpful throughout and listen to my need and provided great customer service. Steve the technician provided a really good video details the fault and providing an informative health check

Information provided when booking service could have been better. Actual service on day was very good.

Easy to use online service saving time and phone calls Great service from service advisor caitlan kept me informed of progress of service and any issues were resolved. Thanks for providing courtesy car aswell .

My A6 allroad was in for new brakes and new oil cooler. There was a delay of a week for the oil cooler. Meanwhile no work was done on the brakes. Having been told that the car would be ready I travelled by train and tram to pick it up only to find that your mechanic had just found a problem with the brakes and the car would not be ready for another day. On this basis I would have given you a "poor" report but the associated trauma was handled well by you front of desk staff so I have improved it.

Efficient, friendly service.

Mirren, was excellent. I was unhappy as this was an unnecessary return visit. However, Mirren explained and turned me from an unhappy customer to a satisfied one.

Failed to notify when car ready for collection as requested

Quick efficient service Friendly staff

Salesman Gavin absolutely first class

Covered everything I needed and gave clear contact instructions in case of any problems. Ian was also able to change my handover time at short notice.