Harold was very helpful and professional. He patiently answered all my questions and was also polite to my wife. I’m happy with the service that I receive at El Cajon Mitsubishi, and highly recommend them to every Mitsubishi owner.Exceptional service, and quick turnaround.
Verified User
•
Dec 1, 2025
2.0/5
2.0/5
NonoNononeNoNono
Verified User
•
Nov 26, 2025
1.0/5
1.0/5
Service manager really rudI explained in the beginningNo
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
The waiting area decor was neat and clean. I enjoyed some hot coffee and hot cocoa 😋 My car was ready so fast! Definitely one of the best experiences I've had getting my car serviced!Friendly service technician. Fast service. Atmosphere was so quiet and relaxing.
Verified User
•
Nov 21, 2025
2.0/5
2.0/5
My interaction on the phone with this dealership has been great to very bad. Again uninterested service advisors at timesIt’s really easy to forget this dealership is even here. Seems like they run on minimal staff.I wish they would try to contracted more. Maybe ask what exactly we use our car for. Maybe they could recommend parts or preventative servicesI remember coming to this dealership when I was younger. And it was very lively not sure what happened. But the feeling I get is that they only react when asked. I would have had to find someone to ask about the cars on the lot rather than someone asking if I need help or if I had any questions.I was asking about future tire choices and was told they don’t really have tires for me to look at.
Verified User
•
Nov 19, 2025
2.0/5
2.0/5
I did not say I was less than satisfied.N/AMy car was at the service department for more than a month.I did not realize it would take a while to get the transmission repaired.I didn't see a need to schedule my next service right then and there.No
Verified User
•
Nov 15, 2025
2.0/5
2.0/5
Your Service manager. His attitude is not friendly and he treated me condescending
Harold was very helpful and professional. He patiently answered all my questions and was also polite to my wife. I’m happy with the service that I receive at El Cajon Mitsubishi, and highly recommend them to every Mitsubishi owner.Exceptional service, and quick turnaround.
Verified User
•
Dec 1, 2025
2.0/5
2.0/5
NonoNononeNoNono
Verified User
•
Nov 26, 2025
1.0/5
1.0/5
Service manager really rudI explained in the beginningNo
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
The waiting area decor was neat and clean. I enjoyed some hot coffee and hot cocoa 😋 My car was ready so fast! Definitely one of the best experiences I've had getting my car serviced!Friendly service technician. Fast service. Atmosphere was so quiet and relaxing.
Verified User
•
Nov 21, 2025
2.0/5
2.0/5
My interaction on the phone with this dealership has been great to very bad. Again uninterested service advisors at timesIt’s really easy to forget this dealership is even here. Seems like they run on minimal staff.I wish they would try to contracted more. Maybe ask what exactly we use our car for. Maybe they could recommend parts or preventative servicesI remember coming to this dealership when I was younger. And it was very lively not sure what happened. But the feeling I get is that they only react when asked. I would have had to find someone to ask about the cars on the lot rather than someone asking if I need help or if I had any questions.I was asking about future tire choices and was told they don’t really have tires for me to look at.
Verified User
•
Nov 19, 2025
2.0/5
2.0/5
I did not say I was less than satisfied.N/AMy car was at the service department for more than a month.I did not realize it would take a while to get the transmission repaired.I didn't see a need to schedule my next service right then and there.No
Verified User
•
Nov 15, 2025
2.0/5
2.0/5
Your Service manager. His attitude is not friendly and he treated me condescending