Just wish communication was better and more transparent.

Eric’s service to unclog bathroom sinks, stop a leak, and replace a kitchen counter bulb was very much appreciated. He responded quickly to the request for service and was very kind to answer our questions and concerns.Exceptional service. More than what was expected. Glad to have Eric on the Elara Team.

If Ashley would have reviewed and approved documentation in a timely manner, the process wouldn’t have been so unpleasant. The unit also hadn’t been cleaned, the lock wasn’t rekeyed prior to move in and the poor lady who helped me just kept apologizing for things being so messed up. The maintenance supervisor, Erick, and Brittney were so much more helpful than the other staff.

The gardeners did a wonderful job and cleaned up afterwards. Thank you for responding to my request so quickly!

Thanks

If this is really a legit question and not just an AI form, I would love to meet with someone in corporate who actually cares and has the authority to make big changes that improve the state of ELARA and the way it is run.

Maintenance is Awesome and Fast and well appreciated

Light bulbs were replaced. Ceiling fan issue was handled without having to dismantle the ceiling fan. Much appreciated.

I love the place. I have plans of moving out of state because Cali is getting very expensive. But if only Elara is selling a unit I will buy it.

Very efficient and friendly :)