Elara Apartments
4.6/5
4.6 /5
61 Verified Reviews
6355 De Soto Ave, Los Angeles, CA 91367, US
(818) 697-9758
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61 Verified Reviews
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4.0/5
4.0 /5
Manny was great. Communicated well, however the amount of time it took was frustrating.Regardless manny was in consistent communication providing me with updates which I appreciated.
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5.0/5
5.0 /5
Manny always takes care of the maintenance requests well when he comes to my unit as well as Erick. Thank you
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5.0/5
5.0 /5
Manny fixed the issue on the spot. He always does good work.
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5.0/5
5.0 /5
Took way too long to get to, however maintenance crew came as soon as they were notified and did a great job!
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3.0/5
3.0 /5
Service was ordered Thursday, and maintenance did not come and fix the issue until Monday night. Faster response time is needed. Workers were kind but the response time needs correction.
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5.0/5
5.0 /5
Manny is super efficient and quick to respond — always get things fixed right away!
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1.0/5
1.0 /5
It took 5 days for them to come and change a battery. When I called, I was met with excuses. The customer service is abysmal and I’m unsure why I continue to sign leases.
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5.0/5
5.0 /5
Maintenance responded very quickly, started the job and gathered contractors within hour to start work. Manny did a great job.
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5.0/5
5.0 /5
Maintenence is always friendly and timely
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5.0/5
5.0 /5
I wanted to acknowledge Erik. He is wonderful. He has been here 3 times for my tub and toilet. He diligently spent hours working on the issue. Always smiling and a great attitude. So patient and hard working!!!!