Not having hot water is an issue. Especially during the weekend when maintenance may not be available, however, I’m pleased to say the Oceano/Elara Team really came through in satisfying our need. Communication with the Leasing Office allowed maintenance to provide immediate service that was needed ! Very much appreciated! Two other maintenance requests still pending. In expectation of hearing from the team soon.

Excellent service

I love the maintenance team at Elara. They are always to respectful, punctual, and friendly.

Manny is always fast, efficient, and willing to an exactly what he’s doing and why. He’s the best!

We really appreciate the prompt response. Both maintenance guys were very helpful and knowledgeable. They know what to do. Even late in the evening they finished the job well. Thank you

Emergency plumbing came out at 9:30pm to fix. Thank you!!

Manny was a huge help and I appreciate his swiftness to take action in helping me out with my situation after having dropped keys down the elevator shaft. Thank you manny!!!

Technicians were great. Very friendly and informative.

Came immediately (after hours), found the problem and had my AC fixed in record time. Friendly and respectful.

Manny and Emanuel have been great with my maintenance requests, very professional!