Not having hot water is an issue. Especially during the weekend when maintenance may not be available, however, I’m pleased to say the Oceano/Elara Team really came through in satisfying our need. Communication with the Leasing Office allowed maintenance to provide immediate service that was needed ! Very much appreciated! Two other maintenance requests still pending. In expectation of hearing from the team soon.
Anonymous
•
Aug 24, 2025
5.0/5
5.0/5
Excellent service
Anonymous
•
Aug 24, 2025
5.0/5
5.0/5
I love the maintenance team at Elara. They are always to respectful, punctual, and friendly.
Anonymous
•
Aug 19, 2025
5.0/5
5.0/5
Manny is always fast, efficient, and willing to an exactly what he’s doing and why. He’s the best!
Anonymous
•
Aug 13, 2025
5.0/5
5.0/5
We really appreciate the prompt response. Both maintenance guys were very helpful and knowledgeable. They know what to do. Even late in the evening they finished the job well. Thank you
Anonymous
•
Aug 12, 2025
5.0/5
5.0/5
Emergency plumbing came out at 9:30pm to fix. Thank you!!
Anonymous
•
Aug 10, 2025
2.0/5
2.0/5
We have been here at elara since 2021 Loyalty discount. Trim palm trees before they start to shed, better security, better cleaning the trash, follow through with penalty for owners of pets if they dont pick up after their animals. Better maintenance worker or bring Cesar back permanently.
Anonymous
•
Aug 8, 2025
5.0/5
5.0/5
Manny was a huge help and I appreciate his swiftness to take action in helping me out with my situation after having dropped keys down the elevator shaft. Thank you manny!!!
Anonymous
•
Jul 11, 2025
5.0/5
5.0/5
Technicians were great. Very friendly and informative.
Not having hot water is an issue. Especially during the weekend when maintenance may not be available, however, I’m pleased to say the Oceano/Elara Team really came through in satisfying our need. Communication with the Leasing Office allowed maintenance to provide immediate service that was needed ! Very much appreciated! Two other maintenance requests still pending. In expectation of hearing from the team soon.
Anonymous
•
Aug 24, 2025
5.0/5
5.0/5
Excellent service
Anonymous
•
Aug 24, 2025
5.0/5
5.0/5
I love the maintenance team at Elara. They are always to respectful, punctual, and friendly.
Anonymous
•
Aug 19, 2025
5.0/5
5.0/5
Manny is always fast, efficient, and willing to an exactly what he’s doing and why. He’s the best!
Anonymous
•
Aug 13, 2025
5.0/5
5.0/5
We really appreciate the prompt response. Both maintenance guys were very helpful and knowledgeable. They know what to do. Even late in the evening they finished the job well. Thank you
Anonymous
•
Aug 12, 2025
5.0/5
5.0/5
Emergency plumbing came out at 9:30pm to fix. Thank you!!
Anonymous
•
Aug 10, 2025
2.0/5
2.0/5
We have been here at elara since 2021 Loyalty discount. Trim palm trees before they start to shed, better security, better cleaning the trash, follow through with penalty for owners of pets if they dont pick up after their animals. Better maintenance worker or bring Cesar back permanently.
Anonymous
•
Aug 8, 2025
5.0/5
5.0/5
Manny was a huge help and I appreciate his swiftness to take action in helping me out with my situation after having dropped keys down the elevator shaft. Thank you manny!!!
Anonymous
•
Jul 11, 2025
5.0/5
5.0/5
Technicians were great. Very friendly and informative.