N/a

The scheduler was misinformed about the issue.See above writeupsee above writeup

Great facility

Probably because it was the Thanksgiving Holidays.

If you do clean the interior it wasn't done.Installed the new radio (computer) but Navigation directions are not speaking to me.My Navigation Screen shows where I am but is not speaking the directions to me when I push start on my Android cell. Please give me the directions of how i can make it work.My radio (computer) Navigation not speaking directions to me when I connect my Android cell for directions and when I push start is showing on the screen but not speaking them to me even though I push start can you please tell me how to make this work?

The staff is very friendly and helpful

C’est

Again Curtis deserves a raise for dealing with and trying to get me back to a satisfied customer all while his hands are tied with things he has control over.I received text saying I had safety recall and to reply to schedule. I did. I got confirmation of appointment but when I called in there was no record of the appointment. So I rescheduled with a human on the phone. They explained what the recall was. Arriving at the dealership I was told there was no recall. I live over an hour away from the dealership. This is unacceptable

Scheduling an appointment isn't an issue. It is the quality of the vehicle that's the problem. I have conveyed verbally, emailed & sent messages on Facebook. It keeps getting ignored.Facilities are fineThe carI don't know if one was done. Curtis is a good technician. It's the car that's the problem.The quality of the car.

As far as I'm concerned it is fine and don't have any ideas for improvement at this time. Thank you!