Worst cleaning in a long time. Tony clearly did not look at my history, although this is forgivable as he is a sub. I told him that I had receding gums, as well as was on medications that could affect my dental health. Still, he used cold water. When I asked, “Did you have an option to use warm water today,” he responded “No, I did not.” When polishing, it felt like he was deliberately polishing my gums.I will decline any future appointment with Tony. (But this experience was an anomaly!)
Verified User
•
Feb 13, 2026
2.0/5
2.0/5
I was seen 15 minutes after my scheduled appointment time and had a very aggressive and painful cleaning from the hygienist.This is my first negative experience at this office so I do plan on returning but it was quite unexpected and disappointing.
Worst cleaning in a long time. Tony clearly did not look at my history, although this is forgivable as he is a sub. I told him that I had receding gums, as well as was on medications that could affect my dental health. Still, he used cold water. When I asked, “Did you have an option to use warm water today,” he responded “No, I did not.” When polishing, it felt like he was deliberately polishing my gums.I will decline any future appointment with Tony. (But this experience was an anomaly!)
Verified User
•
Feb 13, 2026
2.0/5
2.0/5
I was seen 15 minutes after my scheduled appointment time and had a very aggressive and painful cleaning from the hygienist.This is my first negative experience at this office so I do plan on returning but it was quite unexpected and disappointing.