I had scheduled an appointment and I was being texted that it was time for my car to be serviced and to schedule an appointment when I had called for the appointment already.

Karen is greatKaren was amazing

The first time I called I was put on hold for maybe 7 mins. I hung up.

Great service

Almost stayed there till dinner time ridiculousOffered coffee, but went to the toilet to get the water to put it in the machine disgustingDid not communicate how long it would take and why it was takingMy tires were done well my alignment and my balance that is allJust giving a paper that says all their repairs that they claim my car needed

Isaiah helped me get my vehicle on the right track, as he mentioned

Me cambiaron una pieza del carro i no era eso el problema el carro quedo lo mismoMi experiencia fue una pesadilla ojala no le pase esto alguien masMe cobraron casi 1,000 dolares i el problema no lo resolvieronMe cobraron casi 1,000 dolares i no resolvieron nada el problemaMe lo dieron de una forma bien malPara mi tienen que mejorar el trato alas personas poeque son muy arrogantes i capacitar mucho a sus mecanicos porque son de verdad super malosSon malos todos en elite mitsubishiRegrese al dia siguiente para desirles que mi carro seguia igual i me trataron mal ino me reembosaron nada de mi dinero practicamente me robaron 1,000 dolaresNo me alludaron en el idioma porque yo solo ablo español i ellos solo ingles fueron bien malos con migo

The service was quick and the staff are friendly and professional

Absolutely not I am very upset that Mitsubishi left Brooklyn locationI wonder for few reasons but once again I couldn’t explain to the mechanic more accurate why I came there withI didn’t like the fact that door my car inside fingerprints everywhere under the glass in the wheel dirty inside I didn’t like the fact and I just before I came I bring my car to a car wash. Usually my car is spotless so I see fingerprint and I didn’t appreciate it.I literally went to 9 o’clock in the morning and I left 530. I did have a problem with check out I wanna pay and they keep telling me wait then I make a payment and I left. They call me next day that I did not pay info was a very long day. The count the money they should’ve knew was not enough was inconvenient for me to make additional payment next day I found that very unprofessional but it’s all right. Everyone is a human and could make a mistake. No big deal.Other than that, that was very satisfied with the service, I think they’re good. Good job even though they didn’t fix one problem. It’s still in there.I don’t like the fact when they took my car they give me no updates no communication with the mechanics. I want to sell them a few things watch the front desk make me impossible was very inconvenient talking to the front desk and not through the real mechanic.Very likely

Everything was great! Everyone was super helpful.Isaiah was excellent. Very helpful!