Engine & transmission world has a great web site that is easy to navigate. I received an email immediately after purchase. The only problem I encountered was no way to talk to a representative. The shipping company delayed delivery because it was over looked in the warehouse.

ordering was easy and the personnel was great to work with on ordering. But after that to find out about my order was difficult I called the number and the automated service would transfer me put me on hold for 2 min then the phone would ring and never any answer. Then I called back and asked for different department and tell them and they would transfer me to the same area. Took 4 phone call to find out about my order. When looking up motors it says 3 to 5 days shipping but truly it is 7 to 14 should put that on the front page not back page. But when talking with someone very nice people to work with.

Great Engine

I would rate much higher but with out a ship date or tracking # it's hard to give 5 stars. Ordering was easy, online quote was great, paying was easy. Waiting 7 to 10 day for shipping info is a long wait.

I ordered online very simple and easy. still waiting on motor.

Great experience! Everyone was so helpful especially Lisa. I am waiting to receive my engine and I am confident the experience and service will be just as good moving forward.

The ordering process was straight forward and painless. The had the engine for the right price and a great warranty to go along with it. Thank you.

Ordering and order process was easy peasy. Customer sales Agent Courteous and Helpful. The whole order process was A+

Excellent

To all concerned; I seldom write reviews, some seem made up but I can assure you mine is on the up and up. On Sept 12th I started my search for a BMW Z-4 2004 transmission with SMG. these are very hard to locate and they do not make rebuilds for that car. My transmission went out after 40K miles. Got lots of run around and high pressure from various sites nothing positive, until I contacted Transmission world. Lisa was very knowledgeable and knew what I needed, they had a low mileage transmission with everything that I needed including a 1 year 12K mile warranty. I told her I was going to contact the BMW garage that was working on my car to see if they agreed to the purchase. No pressure she said just call back if this is what we want. Not only did we accept the first offer they also cut a few bucks out for returning in a prompt fashion. We are now awaiting delivery which should be next week we are hoping all works but Lisa did say if we have a problem they will send another in its place. We think this will work. So far so good.