DEREK CALLED TO DISPUTE CLAIM# 3103445 DOS 12/23/25 WITH ISLAM. INFORMED PATIENT THAT CLINIC ADVISED BILL WAS CODED CORRECTLY BECAUSE ADDITIONAL ITEMS WERE DISCUSSED. DEREK REQUESTED TO SPEAK WITH A SUPV. PATIENT STATES HE WAS COERCED INTO ANSWERING ADDITIONAL QUESTIONS WHEN HE ONLY WANTED A WELLNESS CHECK.
DEREK CALLED TO DISPUTE CLAIM# 3103445 DOS 12/23/25 WITH ISLAM. INFORMED PATIENT THAT CLINIC ADVISED BILL WAS CODED CORRECTLY BECAUSE ADDITIONAL ITEMS WERE DISCUSSED. DEREK REQUESTED TO SPEAK WITH A SUPV. PATIENT STATES HE WAS COERCED INTO ANSWERING ADDITIONAL QUESTIONS WHEN HE ONLY WANTED A WELLNESS CHECK.