The people where very nice

I made an appointment for an routine exam and cleaning. When I arrived, i was taken to x-rays, and checked-out by the dentist, and then I was asked to schedule my cleaning separately. The only option was the following Wednesday (which I could not do due to work), or 9 months away. This was extremely strange and disappointing as I thought the recommendation was to get a cleaning every 6 months and here I am, unable to get a cleaning until November when I thought I booked this for this appointment